Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic
Mayah Flores

Mayah Flores

Grand Rapids,MI

Summary

Hi my name is Mayah Flores. I'm a Social Work student at Calvin University with experience in customer service, cleaning.

Developed exceptional customer service and communication skills in high-paced dining environment. Adaptable and skilled in managing multiple tasks while maintaining high level of guest satisfaction. Looking to transition into new field where these transferrable skills can contribute to success.

Overview

1
1
year of professional experience

Work History

Dinner Server

Calvin University
10.2024 - 12.2024
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Earned recognition from management for consistently receiving positive customer reviews, reflecting exceptional service skills.
  • Performed closing duties, including cleaning floors, wiping down surfaces, and restocking necessary items for efficient opening shifts.
  • Collaborated with kitchen staff to ensure timely delivery of meals, resulting in reduced wait times.

Cashier

Family Dollars
06.2024 - 08.2024
  • I worked as a cashier. I learned how to communicate with people, be patient, and plan my schedule better.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Meat Department

Ken’s Fruit Market
02.2024 - 05.2024
  • My position in the meat department was as a cleaner. I was a closer, so my job was to mop, clean everything up, and get it ready for the next day for the next person.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

High school or equivalent -

The Potter’s House High School
Grand Rapids, MI
05.2024

Skills

  • Working with people - 2 years
  • Cleaning - 10 years
  • Customer service - 1 year
  • Table setting
  • Customer service
  • Guest engagement
  • Hospitality service expertise
  • Food running
  • Relationship management
  • Shift management
  • Food station setup

Accomplishments

  • Working with people whom I might not get along with
  • Patience when it came to waiting on people
  • Trying to calm customers down who feel like they are not being heard.

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Drawing and Painting
  • Photography
  • Crafting and DIY Projects
  • Playing Sports
  • Volunteering

Timeline

Dinner Server

Calvin University
10.2024 - 12.2024

Cashier

Family Dollars
06.2024 - 08.2024

Meat Department

Ken’s Fruit Market
02.2024 - 05.2024

High school or equivalent -

The Potter’s House High School

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