Dependable customer service professional with proven problem-solving abilities. Skilled in attention to detail and time management, consistently delivering high-quality support in fast-paced environments.
Work History
United States Marine Corps
United States Marine Corps
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Customer Service Call Center Agent
6 Months
Conduent | 02.2026 - 08.2026
Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
Utilized CRM software to track customer interactions and ensure follow-up on unresolved cases.
Adapted quickly to new products and services, enhancing knowledge for effective customer support.
Maintained a high level of professionalism while handling challenging customer situations.
Sales Agent
9 Months
Pure Exterior | 05.2024 - 02.2025
Developed strong relationships with clients through effective communication and follow-up strategies.
Executed sales presentations that showcased product features and benefits to potential customers.
Assisted in identifying customer needs and providing tailored solutions to enhance satisfaction.
Collaborated with team members to refine sales tactics and improve overall performance.