Maya Morales
Bakersfield,CA
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Background writing code and developing programs for applications. Highly motivated Content Creator with proven track record developing engaging content. Passionate for podcasting and livestream content. Works well independently as well as collaboratively. Adept at managing multiple projects while producing successful outcomes.
Overview
6
6
years of professional experience
Work History
Social Media Manager
Prime Time BBQ
2022.12 - Current
- Increased customer engagement through social media.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Analyzed and reported social media and online marketing campaign results.
Assistant Manager
Prime Time BBQ
2018.03 - Current
- Consulted with customers to discuss available meats, different cuts and quality options.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Unloaded merchandise and stocked cases with new merchandise.
- Cut meats to customer specifications and answered questions about specialty products.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Barista Shift Lead
Dutch Bros Coffee
2021.05 - 2022.04
- Memorized ingredients and recipes for wide variety specialty drinks.
- Shift leader for 7 months
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Education
Bachelor of Arts - Digital Communications And Media
California State University - Bakersfield
Bakersfield, CA05.2024
Certificate - Full-Stack Software Development
UC Berkeley Extension
Berkeley, CA06.2022
High School Diploma -
Liberty High School
Bakersfield, CA05.2018
Skills
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Source and Version Control: Git, GitHub
- Command Line
- Front End: HTML, CSS, JavaScript, Handlebars, React, Web API
- Content Creation: Photography, Videography, Editing
- Podcasting Experience
- Digital Content Development
- Social Media Management
- Adobe Creative Suite
- Web Site Design
Languages
Spanish
Limited Working
Timeline
Social Media Manager
Prime Time BBQ
2022.12 - Current
Barista Shift Lead
Dutch Bros Coffee
2021.05 - 2022.04
Assistant Manager
Prime Time BBQ
2018.03 - Current
Bachelor of Arts - Digital Communications And Media
California State University - Bakersfield
Certificate - Full-Stack Software Development
UC Berkeley Extension
High School Diploma -
Liberty High School
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