Mayande Watson
Bolingbrook,IL
Summary
Experienced Restocker with broad background in retail environments. Enjoys physical work and has knack for organization, enabling efficient stock handling and attractive merchandise displays. Known for swift learning of new products, keen eye for inventory management, and dedication to maintaining cleanliness. In past roles, improved product visibility, enhanced shopping experience, and contributed to store's overall operational efficiency.
Overview
12
12
years of professional experience
Work History
Restocker/Janitorial Lead
WeatherTech
Bolingbrook, IL
03.2017 - 08.2024
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Placed products on conveyors for final wrapping and shipment.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Loaded and unloaded trucks with pallet jacks or forklifts as necessary.
- Communicated effectively with team members to ensure efficient stocking process.
Merchandise Associate
Nabisco
Addison, IL
03.2014 - 03.2020
- Scanned shelves and product cases for expired stock to discard outdated items.
- Transported and positioned floor displays with pallet jacks.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
- Developed creative display ideas that highlighted featured products in a visually appealing manner.
Customer Service Representative
RSA Medical
Naperville, IL
08.2012 - 03.2016
- Conducted fact-finding assessments to create sales presentations for client engagement.
- Performed administrative tasks such as filing documents, updating databases, and preparing correspondence.
- Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
- Provided guidance to customers regarding eligibility criteria for various health plans.
- Prepared reports on customer feedback data for management review.
Education
High School Diploma -
Bolingbrook Highschool
Bolingbrook, IL06-2012
Certificate - Pharmacy Tech
Rasmussen College
Lake Elmo, MNSkills
- Stockroom maintenance
- Warehouse safety
- Barcode scanning
- Lifting techniques
- Workplace cleanliness
- Loading and unloading
- Merchandising techniques
- Pallet jack operation
- Shelf stocking
- Warehouse equipment operation
- Truck unloading
- Snow removal
- Exterior cleaning
- Bathroom sanitation
- Pressure washing
- Call handling
- Script adherence
- Professional phone voice
- Customer service optimization
- Customer support
- Customer service
- Planning
- Task prioritization
- Premises patrol
- Visitor tracking
- Detail-oriented
- Conflict resolution techniques
Timeline
Restocker/Janitorial Lead
WeatherTech
03.2017 - 08.2024
Merchandise Associate
Nabisco
03.2014 - 03.2020
Customer Service Representative
RSA Medical
08.2012 - 03.2016
High School Diploma -
Bolingbrook Highschool
Certificate - Pharmacy Tech
Rasmussen College
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