Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maya Maciel Gonzalez

Fresno,CA

Summary

Experienced in customer service, sales techniques, and product knowledge, effectively utilizing persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals. Robust background in driving sales and enhancing customer experiences. Strong team collaboration skills and adaptability to changing retail environments. Expertise in product knowledge and active listening ensures customer satisfaction and loyalty. Prepared to deliver exceptional customer service and drive sales. Proven experience in inventory management, customer engagement, and merchandising with a strong focus on team collaboration and adapting to changing needs. Reliable, results-driven individual with excellent communication and problem-solving skills. Thoroughly contributes to teams with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate who successfully manages multiple priorities with a positive attitude. Demonstrates commitment to meeting team goals by willingly taking on added responsibilities. Innovative technology professional with several years of diverse experience, excelling in enhancing systems and aligning technical solutions with business objectives. Leads projects from start to finish, contributing to organizational growth and success. Exceptional communication and project management skills, handling multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues while optimizing processes and supporting team objectives. Dynamic individual with hands-on experience in [Area of expertise], possessing strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Victoria's Secret & PINK
10.2024 - 12.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Retail Cashier

Dollar Tree
03.2023 - 09.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.

Retail Cashier

Target
11.2021 - 12.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .

Food Handler

Me-n-ed's
09.2019 - 10.2021
  • Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
  • Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Assisted in inventory management, ensuring adequate stock levels and timely reordering of supplies.
  • Enhanced customer satisfaction by providing prompt, friendly service while accurately fulfilling food orders.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported kitchen staff in daily operations, including prep work, cooking, and dishwashing as needed to ensure seamless service.
  • Improved food safety by diligently following proper food handling procedures and maintaining a clean work environment.

Education

High School Diploma -

Golden West High School
Visalia, CA
05-2018

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Retail sales
  • Highly dependable
  • Fast learner
  • Excellent learner

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Victoria's Secret & PINK
10.2024 - 12.2024

Retail Cashier

Dollar Tree
03.2023 - 09.2024

Retail Cashier

Target
11.2021 - 12.2022

Food Handler

Me-n-ed's
09.2019 - 10.2021

High School Diploma -

Golden West High School
Maya Maciel Gonzalez