Mayara Abreu Martinez
Miami
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Juvenal Martinez M.D., P.A.
03.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient pulse oximetry.
Cashier
Moe's Southwest Grill
08.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Medical Assistant
Commander Manuel Fajardo Surgical Hospital
09.2020 - 06.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Followed appropriate procedures to minimize patient's exposure to radiation.
COVID-19 Screener
Luis A Turcios Lima Teaching Polyclinic
03.2020 - 02.2021
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Contributed to community health efforts by providing essential COVID-19 screening services at various locations, such as schools and workplaces.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
- Collaborated with local public health departments to track and report trends in COVID-19 cases, supporting informed decision-making processes.
- Kept up-to-date with evolving COVID-19 guidelines and protocols, ensuring test administration remained accurate and compliant.
- Assisted with development and implementation of COVID-19 protocols to establish detailed and clear guidelines.
- Improved patient screening efficiency by implementing a streamlined COVID-19 testing process.
- Conducted contact tracing of staff and visitors in close contact with individuals testing positive for COVID-19 to check for possible symptoms and prepare for treatments.
- Provided COVID-19 FAQs and educational material to patrons and employees.
Education
Certification - Registered Behavior Technician (RBT)
KAM Therapy LLC
Miami, FL05.2024
No Degree - 4th Year Medicine
University of Medical Sciences of Havana M Fajardo
Havana, Cuba07.2022
High School Diploma -
IPVCE Amistad Cuba-Suecia
Melena Del Sur, Cuba03.2018
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- Vital signs monitoring
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Phlebotomy
- Procedure Assistance
- Electronic Health Records
- Electronic Medical Records
- CPR
- Specimens collection and processing
- Medical Procedures
- Patient Assessments
- Professionalism and Ethics
- Maintaining confidentiality
- Insurance Verification
- Appointment Setting
- Compassionate caregiver
- Medical Records Management
- Patient Care Coordination
- First Aid
- Anatomy and Physiology Knowledge
- Complex Problem-Solving
- Patient Relations
- Patient Management
- OB/GYN procedures
- Prioritizing stat orders
- Knowledge of EKG rhythm interpretation
- Payment Collection
- Professional Bedside Manner
- Medical terminology in Spanish and English
- Valid Florida driver's license
- Healthcare Software Proficiency
- Companionship and emotional support
- Medical Equipment Operation
- Medical Billing
- Insurance Claims
- Family Education
- Dementia and Alzheimer's knowledge
- Diagnostic equipment expertise
- Chronic Disease Management
- Social Skills Development
- Incidental Teaching
- Reinforcement Strategies
- Behavior Reduction Strategies
- Individualized Education Plans
- Registered Behavior Technician (RBT)
- Medical Knowledge
- Patient Education
- Application installations
- Sorting Data
- Lookup Functions
- Statistical Functions
- Logical Functions
- Excel Shortcuts
- Study plan development
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Medical Assistant
Juvenal Martinez M.D., P.A.
03.2023 - Current
Cashier
Moe's Southwest Grill
08.2022 - 02.2023
Medical Assistant
Commander Manuel Fajardo Surgical Hospital
09.2020 - 06.2022
COVID-19 Screener
Luis A Turcios Lima Teaching Polyclinic
03.2020 - 02.2021
Certification - Registered Behavior Technician (RBT)
KAM Therapy LLC
No Degree - 4th Year Medicine
University of Medical Sciences of Havana M Fajardo
High School Diploma -
IPVCE Amistad Cuba-Suecia
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