Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Managed day-to-day administrative tasks, including scheduling appointments, answering phone calls, and handling correspondence. Organized and maintained files, invoices, and records, ensuring accurate documentation for customer repairs and shop operations. Processed payments, prepared invoices, and tracked accounts receivable to support shop profitability. Assisted in ordering parts and supplies, maintaining inventory levels to ensure efficient workflow.
Assisted first-class and business-class passengers with their transportation needs upon arrival at the airport. Communicated clearly and professionally to direct passengers to meet their assigned limousine drivers outside the terminal.
Coordinated with the limousine companies and drivers to ensure timely pickups and a seamless travel experience for high-value clients. Provided exceptional customer service by answering questions, addressing concerns, and delivering a courteous and personalized experience.
Operated cash registers, processed cash, credit, and mobile transactions with accuracy and efficiency. Maintained a high level of customer service, addressing inquiries, and resolving issues promptly to ensure customer satisfaction.
Assisted in restocking shelves, maintaining a clean and organized work area, and contributing to store merchandising.