Mayara Fonseca
Anaheim,California
Summary
Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Strong interpersonal and team building skills. Fluent in Portuguese and Spanish.
Overview
10
10
years of professional experience
Work History
Senior Secretary- Operations Division
Anaheim Police Department
Anaheim, CA
04.2024 - Current
- Working with patrol managers to create various patrol schedules, handling personnel changes, locating officers and their assigned positions using ISE
- Purchasing business cards and notepads through CGI, logging employees' evaluations into the database, submitting patrol statistics using CAPS in MyAPD, running reports using Versaterm to gather data for arrests, pursuits, and street checks, submitting monthly pursuits in the pursuit spreadsheet
- Handling confidential information and scanning documents to the appropriate database (e.g., vehicle accident reports and Employee Injury reports), creating and processing expense claims, expense reports, and check requests for employee reimbursements and training, working with City Finance, running credit card reports, changing account numbers in the Bank of America application
- Generating important documents for DMV renewal tags counting and issuing petty cash for officers in the Operations Division safe,
- Generating letters for weapon purchases for officers, processing credit card payments, receiving, reviewing, and processing invoices and requests for payment,
- Tracking department expenditures, reconciling budgets to expenses, identifying discrepancies, and verifying corrections as appropriate.
- Providing administrative support to departmental staff. This includes scheduling meetings and conferences, preparing documents, reports, presentations, and agendas, maintaining calendars, scheduling appointments, and making travel arrangements for one or more managers.
Office Specialist II -Budget & Finance Department
Anaheim Police Department
Anaheim, CA
02.2023 - 04.2024
- Eliminated inaccuracies in accounts payable by reconciling.
- Resolved reporting discrepancies.
- Reconciled FBI grants for department billing.
- Reviewed contracts for accuracy and issues.
- Organized and maintained documents, files and records.
- Reviewed contracts, rates and terms.
Senior Office Specialist-Accreditation Manager
Anaheim Police Department
Anaheim, CA
10.2021 - 11.2022
- Focused on project monitoring and management by developing forecasts and tracking deadlines.
- Prepared and presented projects to City officials and Department Heads.
- Provided staff support for the Police Review Board and California Police Accreditation Coalition (CALPAC).
- Assisted with development and implementation of policy changes.
- Stayed up to date on relevant processes and compliance standards for optimal oversight.
- Built positive working relationships with other department managers through effective communication.
- Conducted research, prepared and revised department policy.
- Maintained detailed database of compliance data, activities and actions taken.
Office Specialist, Front Desk Receptionist
Anaheim City Hall
Anaheim, CA
01.2020 - 10.2021
- Welcomed patrons to front desk.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Drafted professional business documents, spreadsheets and correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Police Cadet
Anaheim Police Department
07.2016 - 01.2020
- Helped sworn and civilian personnel with essential non-emergency tasks.
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
- Fingerprinted individuals.
- Supported sworn officers by taking police reports.
Police Explorer
Garden
Garden Grove, CA
08.2014 - 06.2016
- Attended Police Explorer Academy
- Volunteered at City events.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Offered support and assistance to community members.
Police Aide
Laguna Beach Police Department
Laguna Beach, CA
05.2015 - 09.2015
- Directed pedestrians across busy streets.
- Monitored and coordinated traffic during emergencies.
- Issued warnings and citations for traffic violations.
- Served as point of contact for members of general public, answering traffic-related questions and responding to complaints and requests.
Server
Knott’s Soak City
Buena Park, CA
05.2014 - 08.2014
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
BA - Psychology
California State University of Fullerton
AA - Sociology
Golden West College
Skills
- Planning & Organizing
- Fluent in Portuguese and Spanish
- Project Management
Timeline
Senior Secretary- Operations Division
Anaheim Police Department
04.2024 - Current
Office Specialist II -Budget & Finance Department
Anaheim Police Department
02.2023 - 04.2024
Senior Office Specialist-Accreditation Manager
Anaheim Police Department
10.2021 - 11.2022
Office Specialist, Front Desk Receptionist
Anaheim City Hall
01.2020 - 10.2021
Police Cadet
Anaheim Police Department
07.2016 - 01.2020
Police Aide
Laguna Beach Police Department
05.2015 - 09.2015
Police Explorer
Garden
08.2014 - 06.2016
Server
Knott’s Soak City
05.2014 - 08.2014
BA - Psychology
California State University of Fullerton
AA - Sociology
Golden West College