Maya Sachiko Nicol
Portland,OR
Overview
9
9
years of professional experience
Work History
Bartender/Server
Nick’s Steakhouse
05.2024 - 10.2024
- Stepped into a seasonal work environment that needed bartenders and servers in an upscale, casual fine dining setting.
- Worked alone as well as with team members to execute special event and full rent out dinners.
- Utilized POS systems, handled cash and took product inventory to keep flow of business running smoothly.
- Developed specific knowledge of the extensive whiskey collection in order to be able to create dynamic experiences for new and returning guests.
Events Manager/FOH Manager/Server
The Cove Restaurant and Marina
10.2022 - 09.2023
- Executed detailed event plans including timelines, staffing requirements, and logistics between two locations for events such as wedding receptions and large corporate rent outs.
- Oversaw and executed setup, service and breakdown of all events while being the point person for the event host, FOH team and BOH team.
- Maintained FOH flow of service including cash handling, floor plan, greeting guests and shift management in an elevated fine dining setting.
- Kept an extensive knowledge of current seasonal food and drink menus, daily kitchen specials, sushi bar specials and wine lists.
Manager/Beertender/Server
Aslan Brewing Co
06.2017 - 09.2022
- Provided excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Managed day-to-day FOH operations such as phasing, mediation, training and trouble shooting in a fast paced environment.
- Resolved guest's complaints while maintaining a positive customer experience.
- Facilitated back end duties such as menu building, POS updates, keg ordering, product ordering, cash handling and company wide updates.
Manager/Server
Cafe Rumba
06.2015 - 06.2017
- Completed daily checklists and communicated changes to employees.
- Single handedly oversaw the business for a period of 14 days while the owner was away for a family emergency.
- Handled guest complaints while being professional and understanding.
- Completed daily FOH duties such as scheduling for FOH team, purchasing product, food prep, dishwashing, line cooking and general service.
Education
TESOL - Teaching English As A Second Language (ESL)
Western Washington University
Bellingham, WA01-2019
Bachelor of Arts - Humanities
Western Washington University
Bellingham, WA06-2018
Skills
- Event Team Management
- FOH Staff Management
- Certified Cicerone Level 1 Beer Server
- Current Food Handlers certification
- Conversational in Spanish
REFERENCES
Available Upon Request
Timeline
Bartender/Server
Nick’s Steakhouse
05.2024 - 10.2024
Events Manager/FOH Manager/Server
The Cove Restaurant and Marina
10.2022 - 09.2023
Manager/Beertender/Server
Aslan Brewing Co
06.2017 - 09.2022
Manager/Server
Cafe Rumba
06.2015 - 06.2017
Bachelor of Arts - Humanities
Western Washington University
TESOL - Teaching English As A Second Language (ESL)
Western Washington University
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