Maya Taylor
South Glens Falls,New York
Summary
Dynamic professional with a proven track record in customer service and cash handling, demonstrated during my tenure at Starbucks. Skilled in fostering positive relationships and enhancing customer experiences through active listening and critical thinking. I excell in teamwork and collaboration, significantly contributing to a welcoming and efficient work environment.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
06.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Server
Mr. Bills Carhop
06.2023 - 08.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Entertainment/Dancer
Six Flags Great Escape
08.2021 - 11.2022
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
- Developed professional relationships with different dance professionals, choreographers, and performers by actively listening and effectively communicating.
- Supported special events within the park by assisting with crowd control, entertainment scheduling, and other logistical tasks as needed.
- Enhanced audience experience by facilitating engaging and interactive activities during live events.
Cashier
Walmart
06.2021 - 08.2022
- Operated cash register to record transactions accurately and efficiently.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Human Development
Binghamton University
4400 Vestal Parkway East, Binghamton NY06-2026
High School Diploma -
South Glens Falls High School
42 Merritt Rd, South Glens Falls, NY 1280306-2022
Skills
- Friendly and outgoing
- Cash Handling
- Active listener
- Critical Thinking
- Growth Mindset
- Patience and Empathy
- Teamwork and Collaboration
- Excellent memory
Timeline
Barista
Starbucks
06.2023 - Current
Server
Mr. Bills Carhop
06.2023 - 08.2023
Entertainment/Dancer
Six Flags Great Escape
08.2021 - 11.2022
Cashier
Walmart
06.2021 - 08.2022
Bachelor of Science - Human Development
Binghamton University
High School Diploma -
South Glens Falls High School
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