Maybelle Coleman
Brooklyn,NY
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Clerk/Typist
Brookdale Hospital
10.2017 - Current
- Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
- Improved document organization by efficiently managing electronic and paper filing systems.
- Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
- Developed strong relationships with vendors, ensuring timely deliveries and addressing any issues or discrepancies that arose during transactions.
- Supported team members by promptly completing typing tasks, contributing to overall project success.
- Boosted customer satisfaction with prompt and accurate responses to inquiries via phone and email.
Medical Floater
Brookdale Hospital Medical Center
10.2002 - 09.2017
- Contributed improved patient outcomes by identifying potential complications early intervention timely referrals appropriate specialists when necessary.
- Enhanced patient care by efficiently managing a variety of tasks as a Medical Floater in different departments.
- Ensured continuity of care for patients with chronic conditions by collaborating closely with primary care physicians on treatment strategies and medication adjustments.
- Provided exceptional support during surgical procedures by anticipating physician needs, preparing instruments, and assisting with wound dressing changes postoperatively.
- Improved workflow efficiency by cross-training in various medical specialties and providing coverage during staff shortages.
- Promoted positive workplace culture among colleagues through open communication channels encouraging collaboration knowledge sharing opportunities professional growth development initiatives.
- Boosted patient satisfaction by addressing concerns promptly and effectively coordinating communication between patients and healthcare providers.
Administrative Assistant
Wildcat Service Corporation
06.2001 - 10.2002
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Enrollment Specialist
HIP Health Plan of NY
01.2001 - 11.2001
- Updated, entered, and reviewed customer data.
- Communicated effectively via telephone, email, and in person with prospective customers.
- Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.
- Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs.
- Understood and thoroughly explained services provided to customers and potential customers.
- Managed accurate recordkeeping of student information and application documents, ensuring compliance with regulations.
Teacher's Assistant
Concern Parent's Afterschool Program
09.1982 - 12.1983
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
Education
Associate of Arts - Career And Technical Education
Career & Education Consultants, Inc.
Manhattan, NY09.1992
Associate of Science - Business Management
Interboro Institute
New York, NY06.1988
Skills
- Scheduling appointments
- Accurate data entry
- Organizational abilities
- Document Formatting
- Time Management
- Excellent Communication
- Decision-Making
- Data Entry
- Document Typing and Formatting
Certification
- Data Entry Clerk, Typing, WordPerfect Training - 600 hrs
Timeline
Clerk/Typist
Brookdale Hospital
10.2017 - Current
Medical Floater
Brookdale Hospital Medical Center
10.2002 - 09.2017
Administrative Assistant
Wildcat Service Corporation
06.2001 - 10.2002
Enrollment Specialist
HIP Health Plan of NY
01.2001 - 11.2001
Teacher's Assistant
Concern Parent's Afterschool Program
09.1982 - 12.1983
Associate of Arts - Career And Technical Education
Career & Education Consultants, Inc.
Associate of Science - Business Management
Interboro Institute
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