Mayble Landry
Belle Rose,LA
Summary
Dynamic Assistant Manager at Big B's Supermarket with a proven track record in enhancing customer satisfaction and driving sales through effective merchandising strategies. Skilled in customer relationship management and problem-solving, I foster strong vendor relationships and mentor staff, ensuring a positive work environment and operational excellence.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Big B's SupermarkeS
06.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Increased sales through effective merchandising strategies and targeted promotions.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
Education
High School Diploma -
Assumption High School
Napoleonville, LAAssociate of Applied Business - Accounting And Finance
River Parish Community College
Gonzales, LA05-2027
Skills
- Customer relationship management (CRM)
- Customer service
- Problem-solving
- Adaptability and flexibility
- Time management
- Business development
- Sales strategies
- Vendor relationship management
- Budget assistance
- Microsoft office expertise
Languages
English
Timeline
Assistant Manager
Big B's SupermarkeS
06.2022 - Current
High School Diploma -
Assumption High School
Associate of Applied Business - Accounting And Finance
River Parish Community College
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