Summary
Overview
Work History
Education
Skills
Timeline
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Mayce Fiander

Yakima,WA

Summary

Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

4
4
years of professional experience

Work History

Emergency Medical Technician

White Swan Ambulance
03.2023 - Current
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.

Dispatcher

White Swan Abulance
07.2024 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.

Crew Member

McDonald's Restaurant
03.2021 - 07.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

White Swan Highschool
White Swan, WA
06.2022

Emt - Medical Genetics

Central Washington University
Ellensburg, WA
01.2023

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Multitasking
  • Multitasking Abilities
  • Flexible and Adaptable
  • Dependable and Responsible
  • Computer Skills
  • Critical Thinking
  • Excellent Communication
  • Organizational Skills
  • Verbal Communication
  • Decision-Making
  • Organization and Time Management

Timeline

Dispatcher

White Swan Abulance
07.2024 - Current

Emergency Medical Technician

White Swan Ambulance
03.2023 - Current

Crew Member

McDonald's Restaurant
03.2021 - 07.2022

High School Diploma -

White Swan Highschool

Emt - Medical Genetics

Central Washington University

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Mayce Fiander