MayCee Nash
Salt Lake City,UT
Summary
Operations manager with over two years of experience in developing and implementing effective training plans that enhance employee performance and customer satisfaction. Demonstrates skills in leadership, communication, and problem-solving by working closely with other members of management to foster a culture of collaboration and continuous learning.
Overview
8
8
years of professional experience
Work History
Operations Manager
Chick-fil-A
09.2017 - 05.2025
Implemented creative and engaging training plans, leading to noticeable gains in employee performance and customer satisfaction.
Cultivated a positive learning environment,
encouraging feedback, and open communication.
Conducted assessments of training effectiveness, leading to measurable improvements in skills, and opening opportunities for encouraging feedback.
Created a system for training documentation, ensuring compliance with company standards.
Identified and addressed operational inefficiencies.
Education
Highland High School
Salt Lake City, UT06.2020
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Multitasking
- Time management
- Adaptability
- Communication
- Dependability
Languages
English
Native or Bilingual
Timeline
Operations Manager
Chick-fil-A
09.2017 - 05.2025
Highland High School
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