Maycee Worley
Florala
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Assistant
JBrooks Construction LLC
08.2025 - Current
- Answer and direct phone calls, manage emails, and serve as a first point of contact for visitors.
- Perform data entry, maintain spreadsheets, and assist with basic bookkeeping.
- Retain organized filing systems, manage office supplies, and keep common areas clean and stocked.
- Assist other staff with various administrative tasks and errands, and provide general support to management.
- Operate office equipment like copiers, printers, and scanners.
Tax Professional
H&R Block
11.2024 - 04.2025
- Successfully completed the H&R Block Income Tax Course and all other required courses and training.
- Effectively conducted over 20 tax interviews with clients face to face and through virtual tools such as video, phone, chat and email. Also ensured client confidentiality and privacy.
- Prepared complete and accurate tax returns while delivering outstanding client service at local, state, and federal levels.
- Provided information about available products and services to clients, resulting in increased business.
- Reviewed financial records, income statements, and documentation needed to prepare accurate tax returns.
- Completed campaign calls to retain clients and successfully assist them in finishing their returns.
Server/Cashier
Sightler Farms BBQ and Mercantile
03.2024 - 08.2024
- Successfully managed 20-30 customers per day, both dine in and carry out orders.
- Greeted customers, took orders and provided menu recommendations. Took note of customers’ orders and special requests. Answered questions, and provide information about the restaurant, the food, and our products in the store. Addressed guest concerns quickly and effectively. Talked with the customers in a friendly and professional manner.
- Processed payments, provided correct change, and followed cash register procedures. Ensured transactions were processed accurately, and that products were labeled with the correct price. Stocked shelves with new products.
- Kept the store area clean and organized. Set up and cleared tables, and preserved the cleanliness of the dining area.
- Followed food safety standards and procedures.
- Delivered food and drinks promptly, and ensured customers have everything they need to have a great dining experience.
Machine Operator
American Apparel
04.2023 - 11.2023
- Effectively operating, cleaning, and maintaining a commercial sewing machine.
- Work efficiently in a fast pace environment, with great attention to detail.
- Managed time and productivity.
- Working as a team with other operators, communicating professionally and ensuring product quality.
- Produced over 500 products each day, performed at a high rate of speed and precision.
Assistant Manager
Vector Marketing
09.2020 - 06.2021
- Assisted in training over 50 other sales representatives
- Personally managed a team of 50 plus sales representatives successfully
- Interviewed and hired sales representative recruits
- Potential Candidate for a Branch Office in Cullman, AL
- Completed additional sales and office management training and seminars
Sales Representative
Vector Marketing
06.2020 - 06.2021
- Successfully Completed Direct Sales Training
- Direct Sales to customers via phone and Zoom video communication
- Sold over $5000 in personal sales
- Effectively communicated with customers through product demonstration and assisted with the ordering process
- Assisted with customer service for product returns and replacement
Server
Jim 'N Nick's Bar-B-Que
12.2020 - 05.2021
- Effectively communicated with the customers, explaining the menu, taking their orders, and making sure their experience was enjoyable
- Maintained both a professional appearance and attitude while in the workplace
- Followed established procedures set by the employer and health standards
- Worked well with team members to meet the demands of the restaurant
- Worked well in a high-pressure environment, confirming my projects were completed and my customers were satisfied
File Clerk
Davis and Associates
04.2017 - 07.2019
- Filed and organized insurance information per professional guidelines
- Maintained cleanliness and sanitation of office space and common space
- Proceeded over proper disposal of legal and personal documents
- Made copies and faxes
- Juggled several phone lines in order to refer important messages as needed
Education
Associate's degree - English
Lurleen B Wallace Community College
Andalusia, AL05.2019
Skills
- Prioritization and scheduling
- Professional writing skills
- Office administration
- Efficient record management
- Supportive outlook
- Strong verbal communication
- Demonstrated sales experience
- Professional phone communication
- Tax compliance expertise
- Customer service experience
- Detail-oriented data management
- Computer proficiency
Certification
- Microsoft Office Specialist
- May 2017 to Present
- Driver's License
Timeline
Office Assistant
JBrooks Construction LLC
08.2025 - Current
Tax Professional
H&R Block
11.2024 - 04.2025
Server/Cashier
Sightler Farms BBQ and Mercantile
03.2024 - 08.2024
Machine Operator
American Apparel
04.2023 - 11.2023
Server
Jim 'N Nick's Bar-B-Que
12.2020 - 05.2021
Assistant Manager
Vector Marketing
09.2020 - 06.2021
Sales Representative
Vector Marketing
06.2020 - 06.2021
File Clerk
Davis and Associates
04.2017 - 07.2019
Associate's degree - English
Lurleen B Wallace Community College
Additional Information
After graduating from LBWCC with an Associates degree, I transferred to the University of Alabama to get my bachelor's degree in Social Work. Unfortunately due to health issues starting my second semester, I had to drop out. I took time away to focus on getting well.