Maycee Young
Vernal,UT
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Dining Room Server
Summit Lake Lodge
Moose Pass, Alaska
04.2024 - 09.2024
- Greeted customers and provided them with menus.
- Explained daily specials to customers.
- Assisted with setting up dining room for special events.
- Provided excellent customer service to ensure repeat business.
- Ensured that all dishes were prepared according to restaurant standards.
- Operated cash register accurately and efficiently.
- Bussed tables as needed throughout shifts.
- Maintained cleanliness of dining area.
- Followed proper sanitation protocols when cleaning tables and chairs between guests.
- Developed strong and lasting resident relationships.
- Addressed concerns quickly to improve customer experience.
Housekeeping Manager
Summit Lake Lodge
Moose Pass, Alaska
04.2023 - 09.2024
- Developed and implemented housekeeping policies and procedures to ensure efficient operations.
- Supervised, trained, evaluated housekeepers daily.
- Performed quality control inspections for guest rooms and public areas.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of supplies and equipment inventory.
- Conducted regular meetings with housekeeping staff to discuss performance issues.
- Established cleaning standards for all departments within the hotel property.
- Ordered cleaning supplies, linens, chemicals, amenities. as needed.
- Analyzed reports on room occupancy rates, guest feedbacks and other relevant data to identify potential problems or areas of improvement.
Barista
Beans And Brews
Vernal, Utah
07.2022 - 04.2023
- Trained new baristas on company policies and procedures regarding food handling safety standards.Provided excellent customer service by responding to inquiries quickly and professionally.
- Monitored inventory levels of supplies and restocked when necessary.
- Maintained a clean work environment.
- Created promotional displays for advertising special events or promotions at the cafe.
- Kept up-to-date records of sales transactions using point-of-sale systems.
Education
High School Diploma -
Uintah High School
Vernal, UT05-2022
Skills
- Work Prioritization
- Leadership and Teamwork
- Attentive to Detail
- Customer service-focused
- Critical Thinking and Problem Solving
- Interpersonal communications
- Adaptability
- Creativity
- Maintain a clean and tidy workspace
Timeline
Dining Room Server
Summit Lake Lodge
04.2024 - 09.2024
Housekeeping Manager
Summit Lake Lodge
04.2023 - 09.2024
Barista
Beans And Brews
07.2022 - 04.2023
High School Diploma -
Uintah High School
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