Cvs Pharmacy Technician
Coram CVS Specialty Infusion Services
07.2020 - 01.2023
- Supervised medication preparation and dispensing, ensuring compliance with safety protocols.
- Mentored junior technicians, fostering a culture of continuous learning and professional development.
- Streamlined inventory management processes to optimize stock levels and reduce waste.
- Implemented quality assurance procedures, enhancing accuracy in medication compounding and delivery.
- Collaborated with healthcare providers to coordinate patient care plans effectively.
- Trained staff on new software systems for prescription processing and patient record management.
- Conducted regular audits of pharmacy operations to maintain regulatory compliance and operational efficiency.
- Developed training materials for onboarding new team members, improving knowledge retention and performance consistency.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.