Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maydel Santana

Summary

Accomplished Associate Vice President at Florida International University, adept in crisis communication and team building. Pioneered change management, significantly enhancing brand visibility. Instrumental in elevating FIU as a top-50 public research university, showcasing exceptional writing and strategic media relations skills.

Overview

18
18
years of professional experience

Work History

Associate Vice President

Florida International University, FIU
12.2021 - Current
  • Spearheaded change management initiatives that ensured smooth transitions during leadership changes.
  • Work with C-suite executives to routinely manage issues before they impact the brand.
  • Part of the management team that oversees the communication and marketing program that helped make FIU a top-50 U.S. News public research university.
  • Oversaw talent acquisition efforts, attracting top talent and reducing turnover.


Assistant Vice President

Florida International University, FIU
09.2017 - 12.2021
  • worked with General Counsel's office to establish updated protocol for managing and responding to public records requests.
  • Grew the team to include a director of communications, who oversees executive communications, including speech writing.
  • Negotiated The Conversation membership, which has yielded more than 100 reputation-building, widely-read pieces with a global audience.
  • Developed the university's crisis management plan and lead university-wide team of communicators during crisis.
  • Lead the university's central communications and media relations teams.

Director of Media Relations

Florida International University, FIU
05.2007 - 09.2017
  • Served as the primary spokesperson for the organization during major announcements or crises situations.
  • Coordinated press conferences/press availability for executives and researchers.
  • Built a team that continues to deliver exceptional earned media results worth millions of dollars in visibility every year.
  • Used skills developed as a journalist together with marketing strategies to identify and tell compelling stories that elevate the brand.
  • Interact with social media team to help amplify brand messages.

Education

Master of Science - Marketing

Florida International University
Miami

Bachelor of Arts - Journalism

Florida International University
Miami, FL

Skills

  • Team building
  • Excellent writing and editing
  • Media pitching
  • Crisis communication
  • Brand journalism
  • English/Spanish bilingual

Languages

Spanish
Native or Bilingual

Timeline

Associate Vice President

Florida International University, FIU
12.2021 - Current

Assistant Vice President

Florida International University, FIU
09.2017 - 12.2021

Director of Media Relations

Florida International University, FIU
05.2007 - 09.2017

Master of Science - Marketing

Florida International University

Bachelor of Arts - Journalism

Florida International University
Maydel Santana