Summary
Overview
Work History
Education
Skills
Timeline
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Mayela Martinez

GRAND PRAIRIE,Texas

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Stock Associate

Ross Dress for Less
Irving, TX
02.2022 - 05.2022
  • Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
  • Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
  • Assisted customers in locating products throughout the store.
  • Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
  • Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .
  • Collaborated with colleagues to ensure timely completion of tasks related to restocking shelves with merchandise.
  • Set up attractive visual displays in windows and on the sales floor.
  • Communicated with customers to answer questions.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.

Administrative Assistant

Roy Petty & Associates PLLC
Dallas, TX
10.2019 - 11.2021
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Managed database systems containing customer contact information.
  • Inventoried and ordered supplies for office.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.

Cashier

Fresh Market Inc.
Dallas, TX
02.2016 - 07.2017
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

High School Diploma -

Independencia
Mexico
07.2008

Skills

  • Customer Service
  • Client Relations
  • Document Control
  • Filing
  • Cash Register Operation
  • Customer Service Excellence
  • Scanner Operations
  • Cleaning and Sanitizing

Timeline

Stock Associate

Ross Dress for Less
02.2022 - 05.2022

Administrative Assistant

Roy Petty & Associates PLLC
10.2019 - 11.2021

Cashier

Fresh Market Inc.
02.2016 - 07.2017

High School Diploma -

Independencia

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Mayela Martinez