Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mayela Velazquez

West Valley City,UT

Summary

I have been an attentive store manager with two+ years of experience, guiding top quality associates and learning from them and myself as well. I have always been highly motivated and determined, it shows through my efforts. I was thrilled to become a manager at both of these company's, their core values being the customers, quality and cleanliness. I knew that this is somewhere I wanted to develop my skills further and grow as a associate, and my personal growth as well. I really learned so much throughout, my leading example being in customer service for a long time has allowed and encouraged me to develop my people and social skills. Both of these jobs have also taught me how to multi task while running a store; while stressing values being quality, cleanliness, and customers. At the end of the day Starbucks and Kneaders have taught me when I love something I am very determined and passionate to put my best efforts as well as being consistent throughout.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Starbucks
West Valley City, UT
12.2021 - Current
  • Supported sales management initiatives to optimize business development.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Enhanced sales by implementing merchandising and promotional improvements.

Assistant Manager

Kneaders Bakery
West Valley City, UT
01.2020 - 11.2021
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Supported sales management initiatives to optimize business development.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.

Education

High School Diploma -

Hunter High School
West Valley City, UT
05.2021

Skills

  • Sales monitoring
  • Product and service knowledge
  • Graphic and Media Design
  • Closing and contract negotiations
  • Staff training and development
  • Training and development
  • Customer relations
  • Staff development
  • Orientating and training
  • Time Management
  • Strategic Planning
  • FDA Regulations

Languages

Spanish
Native/ Bilingual

Timeline

Assistant Manager

Starbucks
12.2021 - Current

Assistant Manager

Kneaders Bakery
01.2020 - 11.2021

High School Diploma -

Hunter High School
Mayela Velazquez