Mayelli Wilson
Frisco,Texas
Summary
As a dedicated hospitality professional, I've spent my entire career immersed in the industry, I’ve cultivated my career from its foundational stages as a Front Desk agent, evolving into the multifaceted role I embrace today. Hospitality isn't just a job for me; it's my passion. Driven by a love for people, competition and a relentless pursuit of excellence, I thrive in environments that demand the best of me. Beyond my professional endeavors, my greatest joy comes from spending time with my family, which includes my loving husband, our almost one-year-old bundle of joy, and our two furry companions. Balancing my career aspirations with the precious moments I share with my loved ones fuels my commitment to achieving success both at work and at home.
Overview
11
11
years of professional experience
Work History
Senior Sales Manager
The Virgin Hotel Dallas
01.2024 - Current
- Business to Business Sales, led solicitation efforts and relationships in the Mid-West and Southeast markets
- Strategic Account Management: Developed and maintained strategic relationships with key clients and corporate accounts
- Revenue Growth Strategies: Implemented innovative sales strategies to drive revenue growth and achieve sales targets, leveraging market insights and industry trends to identify new business opportunities
- Closed on the largest hotel booking in hotel history valued at $1.8 Million for 2024.
Sr. National Account Manager
The Adolphus, Autograph Collection
12.2022 - 01.2024
- Spearheaded business-to-business sales initiatives, cultivating strategic relationships within the Pharmaceutical, Medical, Insurance, and Finance lateral markets
- Demonstrated resilience and exceptional customer service during the challenging circumstances of the COVID-19 pandemic, resulting in increased customer loyalty and retention
- Utilized a proactive approach to generate new customer accounts, employing a combination of networking, thorough research, and targeted solicitation efforts.
Community Sales Manager
Gehan Homes, LLC
12.2021 - 01.2023
- Responsible for walking future homeowners throughout their biggest investment of their lives
- Responsible for community performance, including Sales & Marketing Efforts
- Led marketing efforts for assigned Community
- Increased community traffic by 10% through marketing efforts, networking, and solicitations.
New Home Sales Consultant
Starlight Homes, LLC
11.2020 - 12.2021
- Successfully transitioned into a new industry during the COVID-19 pandemic, quickly establishing myself as a top performer despite being a newcomer
- Increased lead volume by 20% by solicitation efforts and creative selling
- Increased builder awareness through realtor engagement and creating innovative realtor events
- Maintained a 100% sales satisfaction score
- Got awarded New Home Sales Consultant of the quarter among the Dallas Division- May 2021
- Top performer, within the top 3 companywide based on performance.
Sr. National Account Manager
The Adolphus, Autograph Collection
02.2020 - 10.2020
- Spearheaded business-to-business sales initiatives, cultivating strategic relationships within the Pharmaceutical, Medical, Insurance, and Finance lateral markets
- Demonstrated resilience and exceptional customer service during the challenging circumstances of the COVID-19 pandemic, resulting in increased customer loyalty and retention
- Utilized a proactive approach to generate new customer accounts, employing a combination of networking, thorough research, and targeted solicitation efforts.
Group Sales Manager
The Ritz-Carlton, Dallas
11.2018 - 02.2020
- Planned, organized, and marketed personalized sales calls and presentations
- Mentored, and trained Junior Sales Managers and Administrative Assistants
- Led solicitation efforts and account management for companies located in the Northeast region
- Maintained a 100% Client Satisfaction Score through unparalleled relationship management.
Senior Regional Sales Manager
Marriott International, Inc.
01.2015 - 11.2018
- Worked with Fortune 500 companies to strategically plan business events
- Sold multiple Marriott branded hotels simultaneously while meeting each hotel’s individual sales goal
- Increased Marriott market share through personal client relationships
- Qualify client needs to understand their goals and leverage the company’s benefits to help clients meet their needs.
Sales Intern and Event Administrative Assistant
Marriott International, Inc.
02.2014 - 09.2014
- Contributed to 2% increase in event satisfaction scores during a time of restructuring in the company
- Led fundraiser benefitting the Children’s Miracle Network and surpassed revenue goal by 140%
- Implemented strategy for marketing to sports franchises for 20 individual hotels
- Executed sales plan leading to 20% increase in sales for Modern Essential brands.
Education
Bachelors of Science - Hospitality and Restaurant Management, Sales and Marketing
California State Polytechnic University, Pomona
12.2014
Skills
- Bilingual in English and Spanish
- CI/TY, Delphi, Salesforce
- Experience increasing account productivity and developing new business
- Skilled in creating and presenting personalized presentations to customers and stakeholders
- Proficient in prospecting and maintaining relationships with C-Level executives and Fortune 500 Companies
Awardsandaccolades
- High performing Sales Leader; Quarter 1-4, 2023-164% to goal-The Adolphus, Autograph Collection.
- Community Sales Manager of the Quarter- Quarter 2, 2022- Gehan Homes, LLC.
- New Home Sales Consultant of the Quarter-May2021-Starlight Homes, LLC.
- Golden Circle Achiever for Quarters 1-4, 2019 – The Ritz-Carlton, Dallas.
- 125% percent to goal for 2018 with 100% Event Satisfaction Score – The Ritz-Carlton, Dallas.
- President’s Circle Achiever: Top 5% in sales nationwide for 2018 – Marriott International, Inc.
- Sales Manager of the Quarter: 2nd Quarter 2017, 1st Quarter 2018, 3rd Quarter 2018 – Marriott International, Inc.
- Named a Top Achiever: finished 2017 at 223% to goal with over $8 Million in sales – Marriott International, Inc.
- Recognized as the Sales Manager of the Year for 2017 – Marriott International, Inc.
- Chairman’s Circle Achiever: Top 1% in sales worldwide for 2017 – Marriott International, Inc.
Accomplishments
High performing Sales Leader; Quarter 1-4, 2023-164% to goal-The Adolphus, Autograph Collection.
- Community Sales Manager of the Quarter- Quarter 2, 2022- Gehan Homes, LLC.
-New Home Sales Consultant of the Quarter-May2021-Starlight Homes, LLC.
-Golden Circle Achiever for Quarters 1-4, 2019 – The Ritz-Carlton, Dallas.
-125% percent to goal for 2018 with 100% Event Satisfaction Score – The Ritz-Carlton, Dallas.
-President’s Circle Achiever: Top 5% in sales nationwide for 2018 – Marriott International, Inc.
-Sales Manager of the Quarter: 2nd Quarter 2017, 1st Quarter 2018, 3rdQuarter 2018 – Marriott International, Inc.
-Named a Top Achiever: finished 2017 at 223% to goal with over $8 Million in sales – Marriott International, Inc.
-Recognized as the Sales Manager of the Year for 2017 – Marriott International, Inc.
-Chairman’s Circle Achiever: Top 1% in sales worldwide for 2017 – Marriott International, Inc.
Languages
Spanish
Native or Bilingual
Timeline
Senior Sales Manager
The Virgin Hotel Dallas
01.2024 - Current
Sr. National Account Manager
The Adolphus, Autograph Collection
12.2022 - 01.2024
Community Sales Manager
Gehan Homes, LLC
12.2021 - 01.2023
New Home Sales Consultant
Starlight Homes, LLC
11.2020 - 12.2021
Sr. National Account Manager
The Adolphus, Autograph Collection
02.2020 - 10.2020
Group Sales Manager
The Ritz-Carlton, Dallas
11.2018 - 02.2020
Senior Regional Sales Manager
Marriott International, Inc.
01.2015 - 11.2018
Sales Intern and Event Administrative Assistant
Marriott International, Inc.
02.2014 - 09.2014
Bachelors of Science - Hospitality and Restaurant Management, Sales and Marketing
California State Polytechnic University, Pomona
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