Mayerling Veluz

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.

• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Tracked substitutions and informed customers of changes.
• Worked productively with customers to meet order requirements and service expectations.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
• Greeted clients entering store to provide welcoming environment and friendly customer service.
• Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.

Conducted app-based deliveries for food and shopping orders.

Conducted purchases at various supermarkets in the Bay Area.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Expedited deliveries to meet customer deadlines and requirements.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.

Limpieza General de cocina y servir platillos asistir a eventos

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Developed and maintained courteous and effective working relationships.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Strengthened communication skills through regular interactions with others.

• Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
• Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
• Identified product features to promote in ad campaign.
• Analyzed data obtained from consumer feedback surveys, identifying areas for improvement in marketing efforts or product offerings.

• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.

• Provided coupons, product samples and informational brochures to customers.
• Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
• Created and perfected various pitch promotions to attract customers toward products.
• Requested contact information from potential customers to provide additional information.

• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked flexible hours across night, weekend, and holiday shifts.
• Passionate about learning and committed to continual improvement.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.