Mayerlyn Aplicano
Lodi
Summary
Dependable Financial Coordinator experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Provides exceptional time management, organizational and interpersonal traits. Skilled in data analysis, monitoring accounts and risk management. Excellent verbal and written communication skills.
Overview
9
9
years of professional experience
Work History
Financial Coordinator
Mount Sinai Health System
08.2022 - Current
- Interface with international third party payors, including international health insurances, non-governmental organizations and foreign government representatives.
- Ensure payments are received from all incoming international patients for financial approval with hospital finance.
- Review account activities to date and verify that appropriate steps have been taken to resolve outstanding balances.
- Validate payments from payers documenting any variance to later process rebilling or adjustments for each account.
- Complete journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements.
- Maintain and complete all insurance assessment forms and agreements and ensures they are accurate for claims processing.
- Ensure that the correct ledgers have received the funds. Monitor allocation of funds and tracking of payment and refunds.
- Prepare a customized final billing summary for patients describing hospital and professional services rendered.
- Follow up with delinquent accounts to obtain funds and reduce aging balances.
- Process payment by cash, check or credit card with cashier to ensure proper deposit of funds and receipts to appropriate parties. Maintain communication with Patient Accounting for Bad Debt referrals and issues with payers.
- Analyze daily reports prepared especially for International Patient Services to ensure that all patients handled by the department are appropriately reflected.
Patient Access Specialist
Hackensack Meridian Health
06.2018 - 08.2022
- Identify insurance payment sources and list payers in proper sequence to establish chain of payment.
- Obtain signatures from financial responsibility and treatment procedures from patients or guardians.
- Utilize knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Contact insurance companies for patient medical billing operations.
- Receive patient deductibles and co-pay amounts and discuss options to satisfy remainder of patient financial obligations.
- Explain estimated cost for medical treatments and answer patient questions to promote good understanding of proposed services.
- Obtain patient's insurance information and determine eligibility for benefits for specific services rendered.
- Facilitate communication between patients and various departments and staff.
- Obtain accurate demographics on all patients coming in for Outpatient radiology and laboratory visits into the hospital.
- Record and verify all patient information in Epic.
- Check different insurance portals to find authorizations if not listed on patients account.
- Determine appropriateness of payers to protect organization and minimize risk.
- Maintaine strong knowledge of basic medical terminology to better understand services and procedures.
Guest Services
Hackensack Meridian Health Hackensack University Medical Center
02.2017 - 06.2018
- Welcome all guests to the Medical Center by proactively greeting them in a courteous fashion utilizing proper non-verbal communication.
- Distribute appropriate visitor passes to guests in accordance with the established visitor policy of the patient care area involved.
- Confirm accurate location of the patient, number of passes available and check nursing message log for any special privileges and/or restrictions.
- Answer telephone within 3 rings using established greeting in a courteous and professional manner and provide proper assistance, take accurate phone messages and/or refer caller by transferring the person as indicated.
- Enforce Access Control function by advising guests of the visiting and access policies, alert Security to any violations, assist Security with Code 76 at any of the Guest Services lobbies.
- Sign-in patients into Epic in the Cancer Center.
- Respond to all emergency situations in accordance with proper policies and procedures. Perform other duties as assigned by the Supervisors and/or Operations Manager.
Receptionist
Riverside Medical Group
10.2014 - 02.2016
- Obtained accurate and updated patient information, such as name, address, insurance information.
- Performed insurance verification on the date of service.
- Filed and maintained medical records.
- Confirmed and scheduled appointments.
- Answered telephone calls promptly and courteously.
- Collected co-pays or outstanding balances on the date of service.
- Performed referral documentation promptly.
- Performed certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports.
Education
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ08.2023
Certificate - Medical Assistant
American Institute - Clifton NJ
Clifton, NJ2013
High School Diploma -
North Bergen High School
North Bergen, NJ2010
Skills
- Detail-oriented
- Strong Interpersonal Skills
- Strong Conflict Resolution Skills
- Critical Thinker
- Insurance Verification and Authorizations
- Hospital Inpatient and Outpatient Records
- Epic Systems
- Organization and Time Management
- Data Entry Software
- Bilingual Spanish and English
- Information Gathering
- Account Reconciliation
- Financial Analysis
- Cash Flow Analysis
- Financial Data Analysis
Timeline
Financial Coordinator
Mount Sinai Health System
08.2022 - Current
Patient Access Specialist
Hackensack Meridian Health
06.2018 - 08.2022
Guest Services
Hackensack Meridian Health Hackensack University Medical Center
02.2017 - 06.2018
Receptionist
Riverside Medical Group
10.2014 - 02.2016
Bachelor of Science - Health Administration
University of Phoenix
Certificate - Medical Assistant
American Institute - Clifton NJ
High School Diploma -
North Bergen High School
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