Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annie Mayers

Bend,OR

Summary

I have strong skills with managing situations that are demanding and require problem solving and decision making. I am confident in my skills and knowledge but am also able to ask for input when needed. Prior to my current position I have taken care of patients and residents of care facilities and have always been known to be compassionate. I am considered a leader among my co-workers. I have been the Employee of the Month in previous positions. I enjoy challenging work and pride myself on my ability to remain calm. I am a loyal employee and go out of my way to facilitate a workplace environment where there is fairness and everyone is considered valuable.

Overview

9
9
years of professional experience

Work History

Front Desk Specialist/Receptionist/Billing

Family Choice Urgent Care (541) 410-9163
Bend, OR
06.2020 - Current

Receive and sort all phone calls, manage large amounts of tests and results and send information to appropriate persons or companies, verify insurance coverage, greet and register patients coming in for care. Identify which patients must be seen more urgently than others, notify providers. This is an extremely busy urgent care, especially since Covid began and the demand is quite high on a daily basis.

Supervisor: Todd Gould 541-410-9163

Caregiver/Medication Aide

Regency Village At Bend (559)392-2152
Bend, OR
12.2015 - 01.2021

In this position I began as a caregiver and was soon promoted to Medication Aide. It was my responsibility to transcribe physician medication orders, administer the prescription medication and document all activity on a daily basis to approximately 50-60 patients/residents per day. I was also required to arrange for all medical transport to appointments for the residents of the facility and upon their return I collected the info from the visit so that all aftercare instructions, medication additions or changes and subsequent appointments could be arranged.

Supervisor: Rebecca Hankey 559-392-2152

Personal Service Worker

State Of Oregon (541)322-7554
Bend, OR
09.2016 - 09.2017

I provided care in the homes of patients who were deemed eligible for private duty services through the State of Oregon health plan. This was for all age groups and services included bathing, feeding, dressing, maintaining a clean and safe environment, overseeing medication supply and documenting and communication the progress and needs of each patient to the State.

Private Caregiver

Drannon Hamby (541)389-2311
Bend, OR
06.2016 - 12.2016

I provided care to a terminal patient which included food preparation and assistance with eating, bathing, dressing, toileting, conversation, and reassurance. I communicated her daily needs and activities to her family and worked for this family until she passed away.

Nurse's Aid

Pilot Butte Rehabilitation Center (541)382-5531
Bend, OR
05.2015 - 09.2015
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor. Wiped down equipment with proper cleaning products after each patient to reduce instances of infection. Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing. Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Kept accurate records of patients' care, condition and progress.

Supervisor: Mike Martynowicz 541-382-5531

Education

No Degree - CNA Program

Pilot Butte Rehabilitation Facility
Bend, OR

No Degree - Cosmetology Program

King Career Center
Anchorage, AK

High School Diploma -

Dimond High School/SAVE Program
Anchorage, AK
05.2013

Skills

    Ability to coordinate care urgently and productively

    Determines correct action based on presentation of the situation

    Multitasks efficiently on phone and computer, usually concurrently

    Ability to learn and follow protocol and procedures

    Strong and proficient technology skills ie computer, phone, social media, transfer of info

    Remains calm throughout busy and demanding shifts

    Shift supervision

    Patient advocacy

    Communicates clearly with insurance companies and patients re billing and fees

    Administration of meds per MD orders

    Urine drug screens/pt vitals

Timeline

Front Desk Specialist/Receptionist/Billing

Family Choice Urgent Care (541) 410-9163
06.2020 - Current

Personal Service Worker

State Of Oregon (541)322-7554
09.2016 - 09.2017

Private Caregiver

Drannon Hamby (541)389-2311
06.2016 - 12.2016

Caregiver/Medication Aide

Regency Village At Bend (559)392-2152
12.2015 - 01.2021

Nurse's Aid

Pilot Butte Rehabilitation Center (541)382-5531
05.2015 - 09.2015

No Degree - CNA Program

Pilot Butte Rehabilitation Facility

No Degree - Cosmetology Program

King Career Center

High School Diploma -

Dimond High School/SAVE Program
Annie Mayers