Summary
Overview
Work History
Education
Skills
Timeline

Mayesha Moore

Richmond

Summary

Dynamic and detail-oriented professional with experience at USPS, excelling in mail handling and sorting. Proven ability to enhance workplace safety and efficiency while minimizing errors. Strong team collaborator with exceptional problem-solving skills, adept at operating sorting equipment and managing high-volume tasks in fast-paced environments. Committed to delivering outstanding service and maintaining organization.

Overview

29
29
years of professional experience

Work History

Mail Handler

USPS, United States Postal Service
09.1996 - 07.2024
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Maximized workplace safety with proper handling techniques for heavy or oversized packages.
  • Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.
  • Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
  • Operated automated sorting equipment to expedite mail processing.
  • Maintained cleanliness and organization in mailroom, contributing to efficient working environment.

Sales Associate

Nordstrom
08.1995 - 07.1996
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Wrapped, boxed and weighed bakery department products.

Education

High School Diploma -

Anacostia Senior High School, Washington, DC
06-1994

Skills

  • Handling and sorting mail
  • Team collaboration
  • Problem-solving skills
  • Workplace safety
  • Mail sorting
  • Package handling
  • Distribution services
  • Machine operation
  • Hand-eye coordination
  • Lifting techniques
  • Truck loading
  • Strong organization skills
  • Box construction
  • Sorting equipment operation
  • Mail sack handling
  • Loading coordination
  • Skid building
  • Scan parcels
  • Skid tagging
  • Quick-learning
  • Teamwork
  • Multitasking
  • Attention to detail
  • Active listening
  • Effective communication
  • Logistics understanding

Timeline

Mail Handler - USPS, United States Postal Service
09.1996 - 07.2024
Sales Associate - Nordstrom
08.1995 - 07.1996
Anacostia Senior High School - High School Diploma,

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Mayesha Moore