Summary
Overview
Work History
Education
Skills
Community
Additional Information
Timeline
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MAYGENSIN WITT

MAYGENSIN WITT

Uvalde,TX

Summary

Experienced Teller with extensive financial and customer service expertise acquired in fast-paced bank environments. Demonstrating a professional demeanor and exceptional mathematical abilities, consistently delivering outstanding service. Repeatedly acknowledged for dedication to providing exceptional customer experiences, committed to ensuring client satisfaction while maintaining accuracy and efficiency in all transactions.

Overview

6
6
years of professional experience

Work History

Teller

Primebank of Texas
09.2023 - 04.2024
  • Processed customer transactions accurately and efficiently
  • Balanced cash drawers at the end of each shift
  • Provided excellent customer service and addressed customer inquiries
  • Identified and reported suspicious activity to prevent fraud
  • Promoted bank products and services to customers.

Restaurant Owner/Operator

Philly King of South Padre Island
08.2022 - 12.2023
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Planned and executed strategies to increase customer loyalty and retention.

Teller Supervisor

First Texas Bank
05.2021 - 06.2022
  • Managed and supervised a team of tellers, ensuring efficient and accurate cash handling and customer service
  • Developed and implemented training programs to enhance tellers' product knowledge and sales skills
  • Monitored and maintained security procedures and protocols to minimize risk and ensure compliance with banking regulations
  • Resolved customer inquiries and complaints in a professional and timely manner, ensuring high levels of customer satisfaction
  • Performed regular audits and reconciliations to ensure accuracy of financial transactions and adherence to internal controls.

Personal Banker

BBVA USA
01.2020 - 01.2021
  • Managed and grew a portfolio of clients by providing personalized financial advice and solutions
  • Identified and pursued new business opportunities to increase customer base and revenue
  • Analyzed financial statements and credit reports to assess the creditworthiness of loan applicants
  • Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations
  • Developed and maintained strong relationships with clients, providing exceptional customer service and resolving any issues or concerns.

Customer Service Associate/Cashier

Academy Sports + Outdoors
09.2018 - 02.2020
  • Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
  • Handled cash transactions accurately and efficiently, including operating cash registers, counting money, and processing payments
  • Resolved customer inquiries and complaints promptly and effectively, ensuring customer satisfaction and retention.

Education

Associate Nautical Science -

Palompon Institute of Technology
03.2008

High School / GED -

Villa Jacinta Vocational School
03.2004

Skills

  • Bank Security Procedures
  • Exceptional Customer Service
  • Financial Transactions
  • Loan Applications
  • Banking Product Knowledge
  • Customer Transactions
  • ATM Cross-Sell
  • Financial Services
  • Client Relationships
  • Customer Relationship Building
  • Strong Work Ethic
  • Professionalism and Courtesy
  • Excellent time management skills
  • Cash handling and management
  • Transaction processing accuracy
  • Cash counting
  • Goal-oriented focus
  • Cash Drawer Balancing
  • Patience and Empathy
  • Stress Tolerance
  • Compliance, banking laws, and regulations
  • Confidentiality and Discretion
  • Conflict resolution techniques
  • Regulatory Compliance
  • Financial software
  • Sales and Cross-Selling
  • Fraud Detection Proficiency
  • Attention to Detail

Community

  • Shriners Hospitals for Burned & Crippled Children
  • Habitat for Humanity
  • Salvation Army Holiday Meals for the Homeless

Additional Information

Notary Public

Timeline

Teller

Primebank of Texas
09.2023 - 04.2024

Restaurant Owner/Operator

Philly King of South Padre Island
08.2022 - 12.2023

Teller Supervisor

First Texas Bank
05.2021 - 06.2022

Personal Banker

BBVA USA
01.2020 - 01.2021

Customer Service Associate/Cashier

Academy Sports + Outdoors
09.2018 - 02.2020

Associate Nautical Science -

Palompon Institute of Technology

High School / GED -

Villa Jacinta Vocational School

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MAYGENSIN WITT