MAYIA ALLEN
Cleveland,OH
Summary
Motivated student with a strong willingness to learn and contribute, eager to apply classroom knowledge to real-world experiences. Effective communicator and collaborative team player, ready to bring fresh perspectives and a strong work ethic.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Program Director/
Jones Road Family Development
Cleveland, OH
02.2023 - Current
- Remain self-directed and manage time appropriately; take actions necessary to accomplish academic goals.
- Coordinate and facilitate medical care, meals, and educational and social activities.
- Provide physical, emotional, and intellectual support by evaluating each member's individual needs.
- Conducted needs assessments and developed program objectives.
- Created and implemented new policies and procedures for the program.
- Reviewed existing programs and identified areas of improvement or expansion.
- Monitored performance metrics to evaluate effectiveness of programs.
- Directed staff training on technical aspects of programming activities.
Stay at Home Mom
Myself
Cleveland, OH
07.2017 - 02.2023
- Assisted with meal preparation, including grocery shopping and cooking for the family.
- Organized and tidied up bedrooms, playrooms, and other living areas in the home.
- Accompanied children to doctor appointments and extracurricular activities.
- Transported children to school or provided after-school care.
- Provided basic first aid when necessary.
- Performed light housekeeping duties such as laundry, vacuuming, dusting, mopping floors.
- Washed dishes after meals were prepared or eaten by the family.
Qualified Mental Health Specialist
Murtis Taylor Human Service System
Cleveland, OH
06.2011 - 07.2017
- Conducted assessments of clients' current functioning and needs in order to develop a plan of care.
- Collaborated with interdisciplinary team members to coordinate client care.
- Educated clients on various coping strategies and techniques for managing symptoms of mental illness.
- Assisted clients in developing healthy relationships and improved communication skills.
- Monitored medications and provided support to ensure compliance with medication regimens.
- Established a safe therapeutic environment by actively listening and responding nonjudgmentally to clients' concerns.
- Conducted crisis intervention when needed and referred clients to appropriate resources or services as required.
- Participated in case reviews, clinical meetings, training sessions, staff meetings.
- Maintained accurate records according to agency policies and procedures.
- Provided referrals for additional services or resources as needed.
- Developed treatment plans and interventions for individuals struggling with mental illness.
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
01.2020
Master’s Degree - Social Work
Cleveland State University
01.2013
Bachelor’s Degree - Social Work
Cleveland State University
01.2011
Associate of Arts Degree -
Cuyahoga Community College
01.2008
Skills
- Effective leader
- Strategic leadership
- Customer service experience
- Performance standards and analysis
- Program Leadership
- Child Development
- Classroom Management
- Group and individual instruction
- Lesson Planning
- Clinical Documentation
- Substance abuse treatment
- Behavioral assessment
- Safety and risk assessments
- Goal Development
- Confidentiality
- Client Support
- Patient Advocacy
- Assignment coordination
- Developing relationships
- Suicide Prevention
- Crisis Intervention
- Stress management techniques
- Case Documentation
- Behavioral Management
- Tracking client progress
- Treatment Planning
- Building rapport
Volunteer Experience
- University Settlement, Cleveland, OH, Board Member, 03/19, Present, Provide community outreach and promote community engagement., Offer input and give back to the community., Distribute supplies needed., Connect individuals to resources.
- Slavic Village Bears Cheer Leaders, Cleveland, OH, Coordinator, 06/13, Present, Coach cheerleaders and conduct parent meetings., Complete paperwork and submit to city., Attend meetings, control billing, and complete grants., Mentor and tutor the girls, attend community events, and serve as a positive role model.
High Academic Honors
- High Academic Honors Recognition
- Neighborhood Award Most Treasured Volunteer Award
- Communications Award Phi Alpha
- National Social Work Honor Society Distinguished Service Award
Affiliations
- High Honors Recognition
- National Honor Society
- National Association of Black Social Worker's 2011
Certification
- Chemical Dependency Counselor Assistant Preliminary (CDCA) 9/12/2024
- Youth Mental Health First Aid USA 05/19/2023
Timeline
Program Director/
Jones Road Family Development
02.2023 - Current
Stay at Home Mom
Myself
07.2017 - 02.2023
Qualified Mental Health Specialist
Murtis Taylor Human Service System
06.2011 - 07.2017
- Chemical Dependency Counselor Assistant Preliminary (CDCA) 9/12/2024
- Youth Mental Health First Aid USA 05/19/2023
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
Master’s Degree - Social Work
Cleveland State University
Bachelor’s Degree - Social Work
Cleveland State University
Associate of Arts Degree -
Cuyahoga Community College
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