Maykel Jones
Watertown,TN
Summary
Driven Sales Associate with a proven track record at Home Depot, enhancing customer satisfaction and boosting sales through expert customer service and effective problem-solving. Excelled in teamwork and sales strategies, achieving significant relationship building and revenue growth. Skilled in inventory control and possessing strong communication abilities, consistently met and surpassed sales goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Home Depot
01.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sale Associate
Home Depot
04.2020 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Waltrip High School
Houston, TX05.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Flexible Schedule
- Stocking and Receiving
- Client Service
- Conflict Resolution
- Store Opening and Closing
- Sales expertise
- Product Sales
- Customer Needs Assessment
- Complex Problem-Solving
- Sales Strategies
- Meeting deadlines
- Merchandising knowledge
- Upselling
- Sales Training
- Merchandising understanding
- Sales Development
- Inventory Tracking
- Inventory Control
- Product Promotions
- Business Development
- Friendly and Helpful
- Honest and Dependable
- Strong Communication and Interpersonal Skills
- Creative Thinking
Timeline
Sales Associate
Home Depot
01.2024 - Current
Sale Associate
Home Depot
04.2020 - 12.2023
High School Diploma -
Waltrip High School