Mayla Esteriany
Dallas
Summary
Dynamic sales professional with a proven track record at Toyota of Dallas, consistently exceeding sales targets through effective communication and strategic problem-solving. Adept at fostering customer relationships and leveraging strong organizational skills to enhance client satisfaction and retention. Committed to delivering exceptional service while adapting to diverse environments.
Overview
4
4
years of professional experience
Work History
Car Sales
Toyota of Dallas
Dallas
06.2025 - Current
- Delivered personalized vehicle recommendations, enhancing customer satisfaction and repeat business.
- Guided customers through sales process from initial consultation to delivery with professionalism.
- Consistently surpassed monthly sales targets through effective communication and negotiation skills.
- Maintained current knowledge of inventory, financing options, and promotions to facilitate sales.
- Balance genuine empathy with strategic thinking, understanding that my role directly impacts both the client outcome and the firm's growth.
- Documenting detailed intake information accurately to set clients up for success.
- Addressing any hesitations and concerns with confidence, helping the client understand why moving forward would be in their best interest.
- Evaluate prospective clients, explain our process, answer questions, and convert potential clients into happy, retained clients.
- Maintained detailed records of all new car sales, inventory, and customer information.
Culinary Specialist
US ARMY
FT. JOHNSON
05.2022 - 05.2025
- Prepared and served high-quality meals across diverse settings, including field operations and garrison dining facilities.
- Managed kitchen operations, ensuring compliance with food safety and sanitation regulations.
- Supervised and trained junior personnel on food preparation techniques and inventory control practices.
- Adapted to dynamic environments, delivering consistent results under pressure to support troop morale.
- Provided information about front desk receptionist services, policies, and procedures to customers.
- Maintained an organized reception area and ensured that all customers were attended to promptly.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to products and meals.
- Monitored food inventory levels and placed orders for supplies as needed.
- Recognize urgency and time-sensitive situations, ensuring co-workers don't miss critical deadlines.
- Support office management tasks, i.e., Data entry and maintaining office supplies.
Education
A.A - Biology
Morgan State University
Baltimore, MD05.2022
Skills
- Customer service
- Problem solving
- Microsoft Office Suite
- Team leadership
- Adaptability
- Time management
- Public speaking
- Multitasking and organization
- Effective communication
- Sales strategies
- Records management/Filing
- Complex Problem-solving
- Telephone etiquette
- Supply chain coordination
Languages
Spanish
Professional
Timeline
Car Sales
Toyota of Dallas
06.2025 - Current
Culinary Specialist
US ARMY
05.2022 - 05.2025
A.A - Biology
Morgan State University