May Lee Acosta Cuadra
Orlando,Florida
Summary
Background in Restaurant Management and cooking, highly efficient and quality focused as a customer service representative. Effective communicator and successful in motivating team to be productive and achieve goals. Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Collaborate effectively with diverse team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Amazon (DSP) Delivery Driver
Miltay
05.2021 - 06.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
Baker/Deli
Walmart
11.2014 - 10.2019
- Inventory deliver items and stock
- Prepare food for sale in Deli area
- Maintain cleanliness with store compliance
- Cashier scanning items, maintaining cash register, processing payments, applying
- Discounts, answering to customer inquiries and implementing store policies
- Assessed customer needs and responded to questions
- Bake Bread monitored cooking completion times for efficient use of ovens and other equipment
- Placed dough on pans and sheets; monitoring product during baking and adjusting temperatures as needed; properly packaged bread and pastries
- Maintained safe and sanitary area by checking food products and freshness
- Inspected products for quality assurance before display
- Produced 50 or more units of finished bread per 9-hour shift
- Offered product samples and answered product questions for customers
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Produced consistently high-quality baked goods for customers
- Operated and maintained bakery equipment, including ovens and mixers
- Complied with health and safety codes to protect staff and customers
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Chef
Cherry Hills Country Club
03.2013 - 09.2014
- Coordinated with Executive chef in conducting daily inventory and organizing restaurant
- Prepare meals in high volume kitchen with exceptional quality, emphasizing fine details, precision and presentation
- Effectively expedited dinner service
- Provided hands on leadership to establish quality operation characterized by high level service presentation.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Chef
Aramark
03.2012 - 08.2013
- Coordinated with Executive chef in conducting daily inventory and organizing restaurant
- Prepared meals in high volume kitchen with exceptional quality, emphasizing fine details, precision and presentation
- Effectively expedited dinner service
- Provided hands on leadership to establish quality operation characterized by high level service presentation
- Recognized for ability to work in fast paced environment requiring grace and calm demeanor
- Employee of the Month 2013
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Floor Manager
The Raging Sports Bar & Grill
02.2012 - 03.2013
- Dedicated manager with a strong work ethic
- Recruited, hired, supervised, scheduled and motivated staff of up to 10 employees
- Trained service staff to enhance customer service
- Managed cash register
- Made bank deposit and prepared registers
- Ensure cleanliness of outlet
- Supervise team members in order to ensure quality
Education
Some College (No Degree) - Restaurant And Culinary Management
The Art Institute Culinary School
Thornton, CODiploma -
Southwest High School
Jacksonville, NC2003
Skills
- Diversified skill set
- Achievement/Results driven
- Organizational Awareness
- Team Player
- Leadership Skills
- Presentation and Communication Skills
- Problem Solver
- Team Building Skills
- Inspire and Motivate others
- Pre-Trip and Post-Trip Inspections
- Logistics Knowledge
- Double-Trailer Driving
- Route Logs
- Accident Reports
Certification
ServSafe Certification:
Certificate Number
22941196
Date of Exam: 11/14/2022
Date of expiration: 11/14/2027
Exam Form: 5588
Timeline
Amazon (DSP) Delivery Driver
Miltay
05.2021 - 06.2022
Baker/Deli
Walmart
11.2014 - 10.2019
Chef
Cherry Hills Country Club
03.2013 - 09.2014
Chef
Aramark
03.2012 - 08.2013
Floor Manager
The Raging Sports Bar & Grill
02.2012 - 03.2013
Some College (No Degree) - Restaurant And Culinary Management
The Art Institute Culinary School
Diploma -
Southwest High School
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