Summary
Overview
Work History
Education
Skills
Timeline
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Mayleene Nimblette

Boynton Beach

Summary

Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Bourban Steak
02.2025 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.

Bank Teller

First Horizon Bank
08.2023 - 12.2023
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Logged cashier's checks and other transactions to maintain accurate account records.

Concierge

Throw Social Delray
01.2023 - 07.2023
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.

Server

Cracker Barrell
05.2021 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Cosmetology - Cosmetology

Palm Beach State College
Lake Worth, FL
01-2026

High School Diploma -

Fort Pierce WestWood Highschool
Ft. Pierce, FL
05-2021

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active listening
  • Conflict resolution
  • Cash handling
  • Complex Problem-solving
  • Relationship building
  • Reservation handling
  • POS system operations
  • Memory retention
  • Shift coordination

Timeline

Restaurant Hostess

Bourban Steak
02.2025 - Current

Bank Teller

First Horizon Bank
08.2023 - 12.2023

Concierge

Throw Social Delray
01.2023 - 07.2023

Server

Cracker Barrell
05.2021 - 12.2023

Cosmetology - Cosmetology

Palm Beach State College

High School Diploma -

Fort Pierce WestWood Highschool

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Mayleene Nimblette