Maylen E. Mire

Highly motivated manager with 3+ years experience leading a team, boosting sales, generating exceptional customer service withing high volume environments. Proven ability to oversee staff, control costs, all while ensuring compliance with needed regulations.

• Highlight superior customer service in staff management.
• Inventory control. Overseeing cost control of bar supplies including liquor, beer, non-alcoholic beverages.
• Lead, train, schedule, and motivate bar staff to give the best service possible, while also enjoying their place of work.
• Organize and manage special events and promotions to boost sales and engagement with customers.
• Financial management: handling budgets, tracking sales, keeping expenses managed.
• Social media, advertising to public and customers of events. Creating engaging fliers and advertisements to capture profitable engagement.

• Alcohol beverage sales, serve high customer volumes while maintaining top tier customer service.
• Stock service bar to prepare for operation, employee, and customer relations.
• Upsell menu items to customers, driving pre sale revenues and maximizing profits.
• Manage good customer relations to promote ideas and sales.

• Assist HR team in full life cycle of team members.
• Verify attendance, hours worked and pay adjustments for 500 + employees.
• Proactively support HR services by maintaining positive relationships with leadership teams across the organization.
• Organize corporate events to include monthly newsletter, luncheon activities, quarterly meeting activities.
• Prepare staffing reports related to personnel activity such as total hours worked by all employees, distinguishing accountability of regular, overtime, shift differentials.
• Provide excellent support to C-Suite Executives by completing various tasks such as documenting meeting minutes, creating follow-up action plans. Update and maintain organizational charts. Maintain confidentiality.
• Case management reporting.
• Maintaining labor reports weekly for data census.
• Processed all employee terminations and executed exit surveys.

• Alcohol beverage sales, serve high customer volumes.
• Trained new bartenders on drink preparation, production promotion, garnish preparation, and sanitation protocol.
• Followed alcohol awareness procedures for prevention of excessive guest intoxication.
• Created social media content to promote bar and events.
• Organized bar inventory and storage keeping stock within optimal level and meet expected customer demands.
• Built relationships with vendors to manage orders and negotiate costs.

• Assisted customers with all pharmacy needs and delivered medications to homes, nursing homes, and jails as requested.
• Answered questions regarding store policies and addressed customer concerns.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Cleaned IV making room weekly to meet standards for annual review criteria.
• Unpacked and reviewed ordered inventory and medications.

• Offered leadership skills and technical skills about the game of soccer. Participated in practices and created drills to help young ladies grow in their abilities in soccer as well as leadership roles.
• Assisted in coaching games and offered guidance on expectations that needed to be met to best perform as a team.

• Handled customer orders while delivering excellent customer service and excellent customer satisfaction.
• Managed money deposits and kept orders on track. Provided orientation and training to new team members.