MAYLENE MALICHANH
West Haven,CT
Summary
Hardworking, highly motivated professional, eager to lend combined knowledge and skills to enhance performance. Operates well in both individual and team capacities, leveraging work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Known for consistently achieving project milestones with efficiency and a positive outlook.
Overview
6
6
years of professional experience
Work History
Sales Operations Associate
Trinity Solar
05.2024 - Current
- Reviewed and verified solar installation contracts with finance partners (Goodleap, IGS, Lightreach, and Sunnova) to ensure consistency and compliance with Trinity Solar’s agreements in Salesforce.
- Cross-checked financial and contractual data to maintain accurate records, minimizing discrepancies and ensuring timely processing of agreements.
- Managed and processed change orders, updating Salesforce to reflect equipment or installation modifications during project completion.
- Collaborated with finance and installation teams to confirm project details matched customer agreements and company standards.
- Adapted quickly to shifting priorities and new processes in a fast-paced remote work environment, consistently meeting deadlines.
- Maintained high attention to detail and data integrity across multiple systems and partner platforms.
Applications Specialist
Trinity Solar
07.2023 - 05.2024
- Managed multiple projects simultaneously within specified time frames while meeting utility standards.
- Applying for applications within Utility allowing customers to operate their system.
- Learning how to use SalesForce on two separate databases.
- Monitored closely with each applicant within my territory to help quicken their process with utility approval.
- Consulted with other departments on project status, change orders, energy audits and getting contracts/ forms signed appropriately.
- Prepared and created Missing documentation needed from the customer in order to apply for utility and permits.
- Worked closely with the install team and project concierge to get jobs installed quickly and effectively.
- Speaking with town hall associates to assist if a homeowner owes delinquent taxes etc .in order to apply for permits.
- Monitoring each application has it’s required material such as signed contracts, amendments and forms required to submit.
Junior Buyer
Q-Tran, Inc
05.2022 - 07.2023
- To be responsible for sourcing and purchasing products from vendors, suppliers, or manufacturers on behalf of the company
- Maintained inventories, price lists, material lists, and guides for future references
- Worked closely with suppliers to cut our lead times by 25%
- Office and warehouse environments- ability to move intermittently throughout the day with walking, standing, bending and reaching
- Knowledge of PO releasing, vendor management, tracking deliveries, system set up for new products/pricing, purchasing activities, etc
- Monitor Open PO reports, perform follow up address past due purchase orders, update delivery dates, and ensure lead times were correct in system.
Hostess
Camacho Garage
08.2021 - 05.2022
- A hostess at a high volume restaurant
- Greeting customers as they walk in and bringing them to their tables also preparing food orders for takeout
- Knowledge of OpenTable
- Multitasking skills
- Excellent customer service, making sure customers feel welcomed with gratitude
- Patience and composure
- Set up payments by POS.
Server
Pho ketkeo
09.2019 - 05.2022
- Handled a high volume of customers regularly
- Welcomed diners, guests and customers as they arrived
- Took orders
- Prepped ingredients needed throughout the shifts
- Served food
- Checked on tables frequently
- Bussed tables
- Set up payments by POS
- Kept the restaurant clean and sanitary.
Education
Some College - Medical Billing & Coding
Porter and Chester Institute
03.2023
Some college - healthcare studies
Southern Connecticut State University
05.2021
High school or equivalent - undefined
John F Kennedy High School
06.2019
Skills
- Strong organizational skills
- Active listening skills
- Positive attitude
- Time management
- Purchasing
- Negotiation and conflict resolution
- Inventory management
- Financial/Data Analysis
- Relationship building with Vendors
- Sales
- POS
- Restaurant Experience
- Vendor Management
- Strategic Planning
- Adaptability and Flexibility
- Documentation and Reporting
- Organizational Skills
- Multitasking
- Salesforce management
- Change order processing
- Contract compliance
Timeline
Sales Operations Associate
Trinity Solar
05.2024 - Current
Applications Specialist
Trinity Solar
07.2023 - 05.2024
Junior Buyer
Q-Tran, Inc
05.2022 - 07.2023
Hostess
Camacho Garage
08.2021 - 05.2022
Server
Pho ketkeo
09.2019 - 05.2022
Some college - healthcare studies
Southern Connecticut State University
High school or equivalent - undefined
John F Kennedy High School
Some College - Medical Billing & Coding
Porter and Chester Institute