Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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MAYLI GARCIA

Santa Ana

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Catering Server

Chief Juan Catering
01.2021 - Current
  • Responsible for transporting food and supplies to the venue.
  • Serve guests appetizers and meals for events
  • Assist in preparing food services before the event
  • Responsible for clean up after events are finished.

Receptionist and Admission Assistant

Plaza Healthcare Center
01.2025 - 04.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Caregiver

Main Place and Clear Water Senior Living
03.2024 - 01.2025
  • Assisting with meal preparation for senior residents
  • Performed health-care related tasks such as monitoring vital signs and medication
  • Followed care plan and administered medication
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Warehouse Associate

Amazon
09.2021 - 02.2024
  • Receive supplies and stock inventory
  • Use of handheld scanners to read barcodes on products
  • Pack products safely and accurately
  • Assist in loading shipment products into company trucks for delivery

Cashier

El Toro Market
02.2021 - 12.2021
  • Greeted customers upon entering and exiting store on a daily basis
  • Registered sales on a cash register by scanning items, itemizing and totaling customers purchases
  • Provided positive customer experience with fair, friendly and courteous service
  • Resolved customers issues and answered their questions in a timely manner

Cashier/Cook

Peroni Pizza
12.2020 - 04.2021
  • Operated cash register to record all transactions accurately and efficiently
  • Safely operated pizza oven and other kitchen equipment to prepare food for service
  • Responsible for inventory on food products
  • Maintained cleanliness of the kitchen by wiping down counter tops and food preparation areas
  • Janitorial duties by maintaining cleanliness in restrooms

Education

Administrative Medical Assistant -

Health Staff Training Institute
Santa Ana, CA
01.2024

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Santa Ana High School
Santa Ana, CA
01.2022

Skills

  • CPR Certified and OSHA and HIPAA Certificates
  • Software/System Skills: Microsoft Office (Word/Excel), QuickBooks, Nextiva VoIP Phone Service General use of Microsoft Word/Excel Creating spreadsheets, invoices, memos Ability to type 35 WPM
  • Teamwork and collaboration
  • Customer service
  • Quick Learner
  • Active listening
  • Computer skills
  • Excellent communication
  • Multitasking Abilities

Certification

  • Administrative Medical Assistant 2024
  • CPR Certified: 4266733 Expiration: 2026-04-04

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist and Admission Assistant

Plaza Healthcare Center
01.2025 - 04.2025

Caregiver

Main Place and Clear Water Senior Living
03.2024 - 01.2025

Warehouse Associate

Amazon
09.2021 - 02.2024

Cashier

El Toro Market
02.2021 - 12.2021

Catering Server

Chief Juan Catering
01.2021 - Current

Cashier/Cook

Peroni Pizza
12.2020 - 04.2021

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Santa Ana High School

Administrative Medical Assistant -

Health Staff Training Institute
MAYLI GARCIA