Summary
Work History
Education
Skills
Work Preference
Work Availability
Software
Interests
Websites
Timeline
BusinessAnalyst
Maylin Chamberlin

Maylin Chamberlin

Portsmouth,United States

Summary

I am a seasoned hospitality professional based in different countries in the Middle East for over 13 years, I have had the privilege to work in various responsibilities and departments. My experience in hospitality has equipped me with a range of skills including communication, critical thinking, problem-solving, and people management. I have learned to be flexible, adaptable, and thrive in a dynamic environment. I am a team player but also work independently to achieve excellent results.

Work History

Interim Human Resources Manager

Our Habitas Ras Abrouq Desert Resort
Ras Abrouq, Qatar
  • Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
  • Helped with employee transfers and referrals.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Created staff teams based on employee strengths and made adjustments to promote overall productivity.
  • Coordinated employee benefits programs, including health insurance and retirement plans.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Compiled reports to provide management with accurate information and comply with policies and procedures.
  • Scheduled meetings with employees to address concerns and grievances.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
  • Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
  • Developed employee orientation and training programs for new hires.
  • Managed compensation, insurance and vacation days within employee benefits programs.
  • Handled employee discipline and termination to address policy infractions.
  • Organized orientation sessions for new hires and provided them with onboarding information.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Recruited new employees and built relationships, driving visibility.
  • Reported on workplace health and safety compliance to superiors.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
  • Attended conferences, workshops and special events to recruit qualified candidates for company.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Liaised between management and employees by relaying work information, adjustments and grievances.

Human Resources and L&D Executive (Pre-opening)

Waldorf Astoria
Ras Abrouq, Qatar
  • Established relationships with key partners and vendors to ensure successful project outcomes.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Coordinated cross-functional teams to deliver high quality results within tight timelines.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Organized and facilitated regular meetings with senior management teams.
  • Created reports summarizing progress against organizational goals and objectives.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Developed and implemented strategies to increase executive efficiency.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Completed day-to-day duties accurately and efficiently.

Executive Assistant to Managing Director

EnerServ WLL
Budaiya, Kingdom Of Bahrain
  • Set up meeting and event logistics for senior management and updated calendars.
  • Ensured that all relevant paperwork was completed accurately prior to submission for approval.
  • Reviewed incoming reports, applications and memos to determine workplace priorities.
  • Managed all aspects of catering needs for special events hosted by the organization.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Managed and tracked expenses to meet company budget requirements.
  • Created and maintained up-to-date records related to customer accounts or financial transactions.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Facilitated communication between senior management and staff.
  • Coordinated multiple schedules using online calendaring system.
  • Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Conducted research on various topics as requested by executives or senior management personnel.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Handled confidential information with discretion and integrity.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Prepared invoices and drafted memos for executives.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
  • Developed effective filing systems for easy retrieval of information when needed.

Human Resources Officer

Our Lady of Lourdes College
Valenzuela City, Philippines
  • Developed and enforced company policy and procedures relating to human resources activity.
  • Coordinated soldier combat training and handled logistics and administrative tasks.
  • Scheduled or conducted new employee orientations.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Organized job fairs or career events as part of recruitment efforts.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Ensured compliance with safety regulations in the workplace.
  • Promoted readily available supplies by procuring items and taking inventory regularly.
  • Prepared or maintained employment records using human resources management system software.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Organized employee recognition programs or activities.
  • Collaborated with various departments in the organization to identify staffing needs.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Provided advice and guidance regarding disciplinary actions when needed.
  • Responded to inquiries from current or prospective employees about benefits or other HR related issues.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Managed employee relations issues such as grievances or complaints.

PA to General Manager | Human Resources In-charge

Novotel Suites / Ibis Hotel
Dubai, United Arab Emirates
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Supervised employees through planning, assignments, and direction.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Created schedules and monitored payroll to remain within budget.
  • Delegated work to staff, setting priorities and goals.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Trained employees on duties, policies and procedures.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Administered employee discipline through verbal and written warnings.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Worked effectively in team environments to make the workplace more productive.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Updated and maintained databases with current information.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Business Development Coordinator

Movenpick Grand Al Bustan
Dubai, United Arab Emirates
  • Coordinated product launches by creating marketing materials such as brochures, flyers, advertisements.
  • Identified opportunities for partnerships, sponsorships, and collaborations that could enhance brand visibility.
  • Marketed products and services at tradeshows and promotional events.
  • Produced internal reports to assist managers in identifying areas of success and forecasting areas for growth.
  • Created presentations for prospective clients, demonstrating the value of products and services.
  • Implemented process improvements that increased efficiency across multiple departments.
  • Assisted with identification and research of potential business opportunities.
  • Assisted in the preparation of budgets for marketing initiatives.
  • Organized promotional events and activities to generate interest in products and services.
  • Collaborated with internal teams to identify and secure new business opportunities.
  • Prepared detailed reports on current trends in the marketplace, competitor activity, and customer feedback.
  • Identified business prospects through cold calling, networking, marketing and database leads.
  • Managed customer inquiries regarding products and services offered in a timely manner.
  • Conducted market research to identify potential customers.
  • Participated in networking events and industry conferences to build professional relationships and identify business opportunities.
  • Contributed to the creation and updating of promotional materials, including brochures, website content, and presentations.
  • Analyzed customer requirements and provided tailored solutions based on those needs.
  • Participated in trade shows, conferences to promote company's products, services.
  • Managed list of networking events and scheduled sales staff member attendance to proactively identify potential leads.
  • Managed CRM database, ensuring accurate and up-to-date information on leads and clients.
  • Assisted in the negotiation of contracts and agreements with clients and partners.
  • Facilitated communication between internal teams and external stakeholders to ensure alignment on business development initiatives.

Food & Beverage Secretary

Swissotel Al Murooj
Dubai, United Arab Emirates
  • Assisted with accounts receivable and accounts payable functions.
  • Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Prepared expense reports in accordance with company policies and procedures.
  • Scheduled meetings and sent invitations specifying time and location.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Handled confidential documents with discretion.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Provided administrative support to the Office Manager and other staff members.
  • Maintained organized filing system of paper and electronic documents.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Processed documents and materials for dissemination to appropriate parties.

Secondary School Teacher

Our Lady Of Lourdes College
Valenzuela City, Philippines
  • Compiled bibliographies of specialized materials to assign for outside reading assignments.
  • Created lesson plans that met state curriculum standards while also being engaging and relevant to students.
  • Adapted lessons according to varying levels of comprehension among students.
  • Established and enforced clear class objectives and requirements to promote consistent education for students.
  • Assessed student performance, behavior and social development and devised improvement strategies for struggling children.
  • Compiled, administered and graded examinations and other assigned work.
  • Assessed student classroom performance to report on progress.
  • Guided students through exploration and analysis of different art forms and implemented hands-on approach to art education.
  • Facilitated student success and academic growth new curriculum implementation.
  • Monitored student growth and academic process.
  • Promoted safe and clean classroom environment conducive to individualized and small group needs.

Education

Certificate - Managing Employee Compensation

University of Minnesota
Minneapolis, MN
02-2025

Certificate - Preparing To Manage Human Resources

University of Minnesota
Minneapolis, MN
01-2025

Certificate - Women in Leadership Workshop

Waldorf Astoria
Doha, Qatar
08-2023

Bachelor of Science - Bachelor of Secondary Education

Our Lady of Lourdes College
Valenzuela City, Philippines
06-2006

Skills

  • HRIS
  • Time Management
  • Pro-Active & Assertive
  • Flexible & Approachable
  • Professional demeanor and attitude
  • Excellent verbal and written communication skills
  • Interpersonal
  • Negotiation
  • Conflict Resolution
  • Organizational Skills
  • Attention to details
  • Analytical and problem-solving
  • Administrative support
  • Data analysis
  • Event coordination
  • Market research
  • Report preparation
  • Collaborative teamwork
  • Customer engagement
  • Performance evaluation
  • Time management
  • Conflict resolution
  • Multitasking and organization
  • Problem-solving abilities
  • Relationship building
  • Adaptability
  • Excellent communication
  • Team collaboration
  • Group leadership
  • Coaching and mentoring
  • Written communication
  • Analytical thinking
  • Teamwork and collaboration

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

HybridOn-SiteRemote

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionTeam Building / Company Retreats401k matchPaid sick leave

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Opera

Oasys

Edocs

Interests

Ziplining

Blogging

Travelling and making connections

Gardening

Volunteering

Reading articles

Timeline

Interim Human Resources Manager

Our Habitas Ras Abrouq Desert Resort

Human Resources and L&D Executive (Pre-opening)

Waldorf Astoria

Executive Assistant to Managing Director

EnerServ WLL

Human Resources Officer

Our Lady of Lourdes College

PA to General Manager | Human Resources In-charge

Novotel Suites / Ibis Hotel

Business Development Coordinator

Movenpick Grand Al Bustan

Food & Beverage Secretary

Swissotel Al Murooj

Secondary School Teacher

Our Lady Of Lourdes College

Certificate - Managing Employee Compensation

University of Minnesota

Certificate - Preparing To Manage Human Resources

University of Minnesota

Certificate - Women in Leadership Workshop

Waldorf Astoria

Bachelor of Science - Bachelor of Secondary Education

Our Lady of Lourdes College