Mayling Beatriz Flores Portillo
Nacogdoches,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CVP Operator
Pilgrims Pride JBS
07.2022 - Current
- Reviewed and processed confidential and extremely time-sensitive applications.
- Actively communicated with team leads regarding any issues or obstacles encountered during data collection, ensuring prompt resolution and minimal delays.
- Assisted in training new hires on proper field data collection techniques, promoting best practices across the team.
Sales Agent
Veronicas Insurance
01.2018 - 06.2022
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Retail Sales Associate
Ria Financial Services
06.2013 - 12.2017
- Assisted customers by answering questions and fulfilling requests.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
Education
High School Diploma -
ASUNCION
Guatemala City10.2017
High School Diploma -
Jose Milla Y Vidaurre
Guatemala City10.2013
Skills
- Cleaning procedures
- System Troubleshooting
- Sanitation Standards
- Chemical Handling
Certification
- Certified Pilgrims , - CVP OPERATOR
- Certified - GUATEMALA - TYPIST LEVEL 1 AND 2
- Certified - BILINGUAL SECRETARY WITH COMPUTER ORIENTACION
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
CVP Operator
Pilgrims Pride JBS
07.2022 - Current
Sales Agent
Veronicas Insurance
01.2018 - 06.2022
Retail Sales Associate
Ria Financial Services
06.2013 - 12.2017
High School Diploma -
ASUNCION
High School Diploma -
Jose Milla Y Vidaurre
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