Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maylyn Smith

Hastings,FL

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Trainer

Credit Wellness LLC
06.2023 - 07.2024
  • Increased the overall performance of the sales teams by giving sales trainees the right tools, skills, and knowledge they needed to become successful within their new role.
  • Collaborated with management to align training objectives with business goals.
  • Created training materials and resources tailored to diverse learning styles.
  • Mentored new trainers, ensuring consistent delivery of training standards.
  • Developed and led group training courses to align with corporate sales and service goals.
  • Trained and mentored up to 25 new personnel hired to fulfill various roles weekly.

Inside Sales

Manning Building Supplies
11.2021 - 05.2022
  • First point of contact with customers, contractors, and field sales representatives.
  • Accurately answered questions customers had and prepared quotes based on material needs.
  • Collaborated with multiple vendors to locate and ensure material needed was received in a timely manner while reviewing pricing from vendors.
  • Followed up after sale to ensure satisfaction and resolve issues.
  • Coordinated closely with outside sales representatives to follow up on large accounts.

Project Management

Stoughton & Duran Custom Homes
10.2020 - 08.2021
  • Oversaw home building construction through all phases.
  • Communicated daily with customers, vendors, and subcontractors to keep the project moving and accurate.
  • Collected estimates and negotiated bids from subcontractors to create an estimated projected cost of the construction.
  • Worked directly with clients and vendors on selections and the design of the home.
  • Streamlined communication among team members, customers, and sub=contractors using advanced software tools such as Buildertrend for accurate data sharing across platforms.
  • Oversaw up to 11 projects at a time.

Secretary

State Attorney’s Office, 7th Circuit
06.2019 - 03.2020
  • Carefully coordinated the calendar to include court hearings and trials, as well as deposition and any other meetings the lawyer needed to be made aware of or attend.
  • Successfully stayed in contact with all parties involved via phone and email.
  • Prepared legal documents and made sure they reached the corrected people or departments.
  • Coordinated with clerk of courts daily.
  • Prepared subpoenas.
  • Interacted with law enforcement to collect all discoveries.
  • Managed physical filed and electronic files.

Education

Florida State College At Jacksonville
Jacksonville, FL
09-2026

High School Diploma -

Clay High School
05.2016

Skills

  • Sales team training
  • Data Entry
  • Objection handling
  • HR collaboration
  • Prospecting strategies
  • Employee onboarding
  • Negotiation techniques
  • Microsoft Office
  • Buildertrend
  • Customer Service-oriented
  • Accuracy and attention to detail
  • Office administration

Certification

  • Business Specialist Certification
  • OSHA 30-hour General Industry Safety and Health – 19-9005031

Timeline

Sales Trainer

Credit Wellness LLC
06.2023 - 07.2024

Inside Sales

Manning Building Supplies
11.2021 - 05.2022

Project Management

Stoughton & Duran Custom Homes
10.2020 - 08.2021

Secretary

State Attorney’s Office, 7th Circuit
06.2019 - 03.2020

Florida State College At Jacksonville

High School Diploma -

Clay High School

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