Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
Generic

MAYMUNAH HUSSAIN

Oldbury,United Kingdom

Summary

Highly skilled professional with a strong background in communication, IT proficiency, and teamworking. Demonstrates exceptional time management, dependability, and problem-solving abilities. Adept at working under pressure and delivering excellent customer service. Possesses keen attention to detail and robust administrative skills. Certified in First Aid, committed to maintaining a safe and efficient work environment.

Offering strong organisational and communication skills. Knowledgeable about office operations, data entry, and customer service. Ready to use and develop teamwork, problem-solving, and time management skills in an Apprentice role.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Assistant administrative officer (voluntary)

MZ Consultancy Services LTD
Smethwick, West Midlands
08.2024 - Current
  • Processed new client details, coordinated related documentation and uploaded this information onto the central database.
  • Updated spreadsheets on expenses and office budgets.
  • Maintained cleanliness and organisation of office space, promoting a positive work environment.
  • Managed queries in person, by phone and via email with exceptional customer care.
  • Developed an effective filing system for quicker access to information.
  • Offered excellent customer service to colleagues and external representatives, maintaining company reputation.

Cadet

St John Ambulance
West Bromwich, West Midlands
10.2021 - 01.2025
  • Actively liaised with team members to promote and uphold St
  • John Ambulance's core values and strategies to foster a collaborative and respectful culture
  • Utilised strong communication skills to build and maintain positive relationships with Youth Cadets and the programme coordinator, enhancing team cohesion and engagement
  • Demonstrated excellent time-management skills to balance responsibilities, allowing me to maximise understanding and progress in the Personal Development course
  • Completed the Foundation and Advanced level programme for NHS Cadets, deepening my leadership and first aid expertise
  • Proactively contributed to team discussions and initiatives, driving improvements and promoting a supportive, inclusive environment
  • Demonstrated leadership skills when delivering workshops to secondary schools and colleges.

Volunteer (Admin and Community Engagement)

Healthwatch Sandwell
Sandwell, United Kingdom
01.2021 - 01.2025
  • Attend events in the community, interacting with people to understand their views of local healthcare services
  • Proofread reports by editing SPAG errors and suggesting improvements for the layout of reports
  • Utilising Microsoft Office to input data for analysis, report writing and social media posters
  • Daily printing and calendar organisation for the senior team
  • Oversaw daily operations to achieve high productivity levels.

Volunteer (Charity Shop)

Barnardos
West Bromwich, United Kingdom
01.2020 - 08.2022
  • Regulate communication with clients through emails and telephone calls
  • Complete domestic duties such as cleaning and general store management.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Delivered tailored assistance to customers with disabilities.
  • Increased customer satisfaction by resolving issues.
  • Processed invoices and payment runs with complete accuracy.

Administrative Assistant Intern

Site Electrical Refurbishment Services Ltd
Smethwick, West Midlands
12.2018 - 12.2018
  • Providing equipment to workers which were required as part of construction and other duties
  • Arrange items in the storerooms for deliveries
  • Managed paperwork required for orders, and retrieved requests with speed and accuracy
  • Answered telephone calls and performed clerical office functions
  • Gathered data to create Excel spreadsheets for budget and inventory management.


Education

A-Level - English Literature, Religious Studies, Criminology, Extended Project

Holly Lodge High School College of Science
Smethwick, B67
09.2023 - 08.2024

GCSEs - English Language, English Literature, Mathematics, Chemistry, Biology, Physics, History, Computer Science, Health and Social Care, CVQO Teamwork and Personal Development

Holly Lodge High School College of Science
Smethwick, B67
09.2016 - 08.2021

Skills

  • Communication
  • IT Proficiency
  • Teamworking
  • Time management
  • Dependability
  • Problem-solving
  • Ability to work under pressure
  • Customer service
  • Attention to detail
  • Administrative skills
  • First Aid certification

Languages

English
Native
Urdu
Native
Kashmiri
Native

Accomplishments

  • CVQO Teamwork and Personal Development = Pass
  • Level 2 Silver Arts Award = Pass
  • Bronze Crest Award 2022 = Pass (with commendation)
  • Young Historian (Historical Association) 2021 = Runner up with commendation
  • YOUNGA 2022 Communique published (with commendation)

Affiliations

  • Gardening
  • Reading
  • Volunteering (advisory)
  • Mentoring

References

References available upon request.

Timeline

Assistant administrative officer (voluntary)

MZ Consultancy Services LTD
08.2024 - Current

A-Level - English Literature, Religious Studies, Criminology, Extended Project

Holly Lodge High School College of Science
09.2023 - 08.2024

Cadet

St John Ambulance
10.2021 - 01.2025

Volunteer (Admin and Community Engagement)

Healthwatch Sandwell
01.2021 - 01.2025

Volunteer (Charity Shop)

Barnardos
01.2020 - 08.2022

Administrative Assistant Intern

Site Electrical Refurbishment Services Ltd
12.2018 - 12.2018

GCSEs - English Language, English Literature, Mathematics, Chemistry, Biology, Physics, History, Computer Science, Health and Social Care, CVQO Teamwork and Personal Development

Holly Lodge High School College of Science
09.2016 - 08.2021

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MAYMUNAH HUSSAIN