MAYOLA REYNOLDS
Chicago,IL
Summary
Dependable reliable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
15
15
years of professional experience
Work History
Environmental Specialist
Rush University Medical Center, RUMC
03.2023 - Current
- Improved company compliance with environmental regulations through regular audits and evaluations of operations.
- Reduced environmental risks by conducting thorough site assessments and identifying potential hazards.
- Managed the remediation process for contaminated sites, restoring them to safe conditions for future use.
- Prevented fines or penalties by proactively addressing non-compliance issues identified during regulatory inspections or internal audits.
Customer service excellence
MHA, USPS
10.2021 - 02.2023
- Received incoming packages and arranged delivery to correct departments and personnel
- Sorted and labeled cargo for faster identification and shipment tracking
- Processed workloads and maintained safety standards to minimize accidents
- Confirmed incoming and outgoing packages to track shipments and delivery
CSR
Graham Enterprises, BP gas station
12.2015 - 07.2017
- Handle point of sale
- Assist customers in point of sales
- Operate cash register
- Assist in various tasks
Supervisor
Uncle Remus
03.2010 - 10.2015
- Issued instructions and assigned duties to workers
- Observed and evaluated worker's performance
- Successfully managed a 10 person team
- Succeddfully handled major complaints
- Requisitioned and purchase supplies
- Helped workers in resolving problems and completing work
Education
High School Diploma - General
CCA
Chicago, IL06.2002
Skills
- Cash handling
- Drawer balancing
- Active listening
- Critical thinking
- Computer proficiency
Timeline
Environmental Specialist
Rush University Medical Center, RUMC
03.2023 - Current
Customer service excellence
MHA, USPS
10.2021 - 02.2023
CSR
Graham Enterprises, BP gas station
12.2015 - 07.2017
Supervisor
Uncle Remus
03.2010 - 10.2015
High School Diploma - General
CCA
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