Mayolia Alonso

• Design websites, logos, flyers, and digital assets aligned with client brand goals
• Led branding direction and content strategy for businesses in legal, beauty, wellness, and education industries.
• Manage all communication, contracts, and timelines while maintaining 100% client satisfaction

• Developed strong relationships with medical providers, streamlining record requests and expediting treatment information for cases.
• Collaborated with attorneys to develop strategies for each case.
• Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.

• Served as a liaison between clients, attorneys, insurance companies, and other parties involved in personal injury cases.
• Conducted intake interviews, gathering critical information to build a solid foundation for their personal injury, premise liability or government case. Managing a high volume of cases.
• Monitored medical treatment progress to build up cases, and collected medical records upon treatment completion.

• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Managed budget effectively, ensuring all property expenses were kept within allocated funds.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

• Developed graphic and image assets for both content and digital marketing efforts.
• Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
• Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.

• Generated leads for future business opportunities by collecting customer contact information during promotional events.
• Assisted in the development of promotional materials such as brochures or display banners, ensuring accurate communication of key messaging and branding elements.
• Collaborated with marketing teams to develop targeted promotional strategies that maximized brand exposure.

• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Demonstrated adaptability when faced with rapidly changing priorities or challenging situations, ensuring seamless operations at all times.
• Scheduled international deliveries and on-site pick ups using fedex and other courier services

• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Strengthened online presence by creating engaging social media content and managing multiple platforms.

History of Architectural Engineering Course

Graphic Design and Coding Course.

CNA

Certified Makeup Artist