Open To Work
Mayolia Alonso
La Habra,USA
There is no failure, you either win or you learn.
- Unknown
Summary
Driven. Curious. Adaptable. With 8+ years of hands-on experience in client support, digital marketing, property management, and legal support. I've learned to lead with both heart and results. I stepped into law with zero formal training and ended up managing high-stakes caseloads at one of LA's top firm. I commit, I show up ready to learn, grow, and thrive. I lead with empathy, bring structure to chaos, and move with purpose. Bilingual in English and Spanish, with a sharp eye for detail and passionate about digital design and marketing. I'm ready to bring that energy to a team that values growth and impact.
Skills
- Personal injury case handling (pre-litigation)
- Claims & settlement handling
- Client intake
- CasePeer
- Legal administrative experience
- Customer service
- High-volume call handling
- Phone etiquette
- Conflict resolution
- Bilingual: English & Spanish (Fluent)
- Project management
- Attention to detail
- Fast learner & self-starter
- Staff supervision
- Microsoft Word
- Computer literacy
- Yardi
- Ahrefs
- Digital marketing
- Social media marketing
- Canva & Adobe design tools
- Wix, GoDaddy, WordPress
- Commercial property management
- Lease coordination & notices
- Property inspections
- Administrative experience within healthcare
- Working with children
- OSHA 30 Certification
- Reliable transportation & clean driving record
Work History
Digital Marketing Assistant
MD Marketing Group
Santa Ana, CA
12.2024 - 02.2026
- Design websites, logos, flyers, and digital assets aligned with client brand goals
- Led branding direction and content strategy for businesses in legal, beauty, wellness, and education industries.
- Manage all communication, contracts, and timelines while maintaining 100% client satisfaction
Legal Assistant
Law Offices of Payam
Beverly Hills, CA
05.2022 - 05.2025
- Served as a liaison between clients, attorneys, insurance companies, and other parties involved in personal injury cases.
- Conducted intake interviews, gathering critical information to build a solid foundation for their personal injury, premise liability or government case. Managing a high volume of cases.
- Monitored medical treatment progress to build up cases, and collected medical records upon treatment completion.
Property Manager
A Neighborhood Management Group
Sherman Oaks, CA
11.2019 - 11.2022
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Marketing Coordinator
Elevate Mode Marketing
Torrance, CA
10.2017 - 11.2019
- Developed graphic and image assets for both content and digital marketing efforts.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
Brand Ambassador
Career Group Inc.
Los Angeles, CA
08.2017 - 08.2018
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Assisted in the development of promotional materials such as brochures or display banners, ensuring accurate communication of key messaging and branding elements.
- Collaborated with marketing teams to develop targeted promotional strategies that maximized brand exposure.
International Call Center Agent
Herbalife Headquarters
Torrance, CA
06.2016 - 08.2017
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Demonstrated adaptability when faced with rapidly changing priorities or challenging situations, ensuring seamless operations at all times.
- Scheduled international deliveries and on-site pick ups using fedex and other courier services
Office Manager/ Digital Marketing Specialist
Elegance Creations
Los Angeles, CA
03.2011 - 06.2016
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Strengthened online presence by creating engaging social media content and managing multiple platforms.
Education
Associate of Science - College
06-2027
High School Diploma -
10-2025
Licensed - Nursing
01-2016
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview
15
15
years of professional experience
1
1
Certificate
Certification
- OSHA 30 - General Industry(HSI) focused on workplace safety, hazard recognition, and OSHA compliance standards. (11/2025)
- Foundations of Digital Marketing & E-commerce - Google Certificate (10/2025)
- Intro Architectural Engineering - Certificate - EDX (10/2018)
- CPR Certification
- Driver's License
- Food Handler Certification
Languages
American Sign Language - Beginner
Spanish - Fluent
English - Fluent
Affiliations
- Phi Theta Kappa Honors Society
Additional Information
Authorized to work in the US for any employer (U.S Citizen)