Andrew Webb
Jacksonville,AL
Summary
Energetic and organized individual with knack for multitasking and problem-solving. Possesses solid foundation in project planning and coordination, with strong skills in time management and communication. Dedicated to driving project success and contributing to team objectives.
Overview
8
8
years of professional experience
Work History
Field Project Coordinator
2ND & Charles (Division of Books A Million)
03.2022 - Current
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Key Holder
2ND & Charles (Division of Books A Million)
06.2020 - 03.2022
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Mentored junior staff members, helping them develop their skills to advance within the company successfully.
- Increased sales by providing exceptional customer service and product knowledge.
- Contributed to store profitability by identifying opportunities for upselling and cross-selling products.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
Senior Guest Advisor
GameStop
02.2017 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Education
Bachelor of Arts - Political Science
Jacksonville State University
Jacksonville, AL04-2017
Skills
- Problem-solving
- Team leadership
- Verbal and written communication
- Detail-oriented
- Budget coordination
- Critical thinking
Timeline
Field Project Coordinator
2ND & Charles (Division of Books A Million)
03.2022 - Current
Key Holder
2ND & Charles (Division of Books A Million)
06.2020 - 03.2022
Senior Guest Advisor
GameStop
02.2017 - 03.2020
Bachelor of Arts - Political Science
Jacksonville State University
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