Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

MAYOWA A.

Upper Marlboro,Maryland

Summary

Passionate and experienced Business Analyst with seven years of experience in evaluating and improving business systems for prominent organizations. Adept at analyzing, optimizing, and implementing innovative solutions. Proven track record in effectively communicating and collaborating with external and internal stakeholders to analyze information needs and functional requirements. Skilled in delivering key artifacts including Functional Requirements Documents, Business Requirements Documents, Use Cases, Process Flow Diagrams, and UI/UX Interface designs. Comfortable managing multiple projects simultaneously and executing project deliverables to the highest client satisfaction. Eager to continue growing my skillset and contributing to team success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Business Analyst

Cell Signaling Technologies
01.2022 - Current
  • Building and maintaining relationships with key stakeholders
  • Acting as a liaison between Business Operations and IT to gather business requirements for system modifications, enhancements, and implementations
  • Collaborating with product managers on roadmap planning and workforce optimization
  • Translating business requirements and technical information into non-technical terms for communication and collaboration with development, operations, and leadership groups
  • Aligning IT efforts to meet business needs and collaborating closely with Subject Matter Experts
  • Coordinating customer/vendor meetings and creating detailed documentation including issue logs, meeting minutes, and project updates
  • Coordinating with different departmental teams to improve productivity
  • Developing sprint backlogs with the product owner and users and collaborating with QA to create acceptance criteria for user stories
  • Facilitating Scrum Master duties to remove impediments and support the team’s efficiency
  • Writing and managing high-quality user stories and overseeing the design or review of test and process change requests
  • Taking ownership of solutions, from initial development through global delivery and support
  • Collaborating with QA teams to define and execute test cases based on business requirements and user stories
  • Reviewing and validating testing strategies to ensure comprehensive coverage of functional and non-functional requirements
  • Analyzing and resolving defects identified during testing, working closely with development teams to ensure timely resolution
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.

Associate Business Analyst

Top Group Technologies
03.2017 - 01.2022
  • Defined and articulated requirements and acceptance criteria for user stories and use cases
  • Managed user stories and prioritized them within the Scrum Team’s backlog
  • Built and leveraged strong relationships with business and product stakeholders
  • Used effective communication skills to extract essential requirements and user story information
  • Owned the product vision and backlog, ensuring alignment with product strategy and resource capacity
  • Coached and mentored other product analysts and managed conflict within teams
  • Utilized JIRA for workflow planning and project reporting

Education

MBA - Business Administration

Lautech University
01.2015

Skills

  • Communication
  • Information Technology
  • Leadership
  • Team Collaboration
  • Problem Solving
  • Time Management
  • Process Improvement
  • Agile and Waterfall Methodologies
  • Software Development Lifecycle
  • Microsoft Office Suite
  • PowerPoint
  • JIRA
  • KANBAN
  • Salesforce
  • Negotiation and Persuasion
  • Azure
  • Motivational Skills
  • Requirements Gathering
  • User Acceptance Testing
  • Business process improvement
  • Microsoft Excel Mastery

Certification

  • Certified Scrum Master (CSM)
  • AWS Solution Architect – Professional
  • Salesforce Administrator Certification

Timeline

Business Analyst

Cell Signaling Technologies
01.2022 - Current

Associate Business Analyst

Top Group Technologies
03.2017 - 01.2022

MBA - Business Administration

Lautech University
MAYOWA A.