Passionate and experienced Business Analyst with seven years of experience in evaluating and improving business systems for prominent organizations. Adept at analyzing, optimizing, and implementing innovative solutions. Proven track record in effectively communicating and collaborating with external and internal stakeholders to analyze information needs and functional requirements. Skilled in delivering key artifacts including Functional Requirements Documents, Business Requirements Documents, Use Cases, Process Flow Diagrams, and UI/UX Interface designs. Comfortable managing multiple projects simultaneously and executing project deliverables to the highest client satisfaction. Eager to continue growing my skillset and contributing to team success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Analyst
Cell Signaling Technologies
01.2022 - Current
Building and maintaining relationships with key stakeholders
Acting as a liaison between Business Operations and IT to gather business requirements for system modifications, enhancements, and implementations
Collaborating with product managers on roadmap planning and workforce optimization
Translating business requirements and technical information into non-technical terms for communication and collaboration with development, operations, and leadership groups
Aligning IT efforts to meet business needs and collaborating closely with Subject Matter Experts
Coordinating customer/vendor meetings and creating detailed documentation including issue logs, meeting minutes, and project updates
Coordinating with different departmental teams to improve productivity
Developing sprint backlogs with the product owner and users and collaborating with QA to create acceptance criteria for user stories
Facilitating Scrum Master duties to remove impediments and support the team’s efficiency
Writing and managing high-quality user stories and overseeing the design or review of test and process change requests
Taking ownership of solutions, from initial development through global delivery and support
Collaborating with QA teams to define and execute test cases based on business requirements and user stories
Reviewing and validating testing strategies to ensure comprehensive coverage of functional and non-functional requirements
Analyzing and resolving defects identified during testing, working closely with development teams to ensure timely resolution
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Improved business processes by analyzing current practices and recommending optimization strategies.
Associate Business Analyst
Top Group Technologies
03.2017 - 01.2022
Defined and articulated requirements and acceptance criteria for user stories and use cases
Managed user stories and prioritized them within the Scrum Team’s backlog
Built and leveraged strong relationships with business and product stakeholders
Used effective communication skills to extract essential requirements and user story information
Owned the product vision and backlog, ensuring alignment with product strategy and resource capacity
Coached and mentored other product analysts and managed conflict within teams
Utilized JIRA for workflow planning and project reporting