Mayra Almanzar
Summary
Enthusiastic Payment Poster experienced with reporting batch totals and identifying incomplete payments. Consistently observes data confidentiality and privacy rules in workflows and promotes dynamic communication skills. Achieves high levels of accuracy in data entry and account management.
Organized Senior Accounts Receivable Specialist with 6 years of experience in accounts receivable and accounting fields. Highly skilled leader in training and leadership of team members to accurately process payments using credit cards, checks, and cash. Detailed manager of accounting processes with clarity and deliberation despite heavy workloads.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Payment Poster
Cypress Health Care Partners
01.2019 - 04.2020
- Managed large volumes of data efficiently and with great care on daily basis.
- Accurately posted payments and adjustments both electronically and manually.
- Took money and cards from customers to handle payment processing.
- Handled payment transactions for customer purchases.
- Processed payments that had been received from insurance companies and Medicare.
- Communicated effectively with others through active listening and dynamic interpersonal skills.
- Identified overpayments and processed refunds for insurance carriers and patients.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Utilized various software programs to process customer payments.
- Reconciled accounts receivable to general ledger.
- Monitored outstanding invoices and performed collections duties.
- Created improved filing system to maintain secure client data.
- Responded to customer concerns and questions on daily basis.
- Handled account payments and provided information regarding outstanding balances.
- Audited and corrected billing and posting documents for accuracy.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Encoded and canceled checks using bank machines.
- Generated monthly billing and posting reports for management review.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Maintained accurate records of customer payments.
- Collaborated with customers to resolve disputes.
Medical Biller/Collector
Cypress Healthcare Partners
01.2017 - 04.2019
- Contact patients regarding over due bills, arrange payment accommodations with patients, send past due/final notice letters, research billing inquiries from patients and insurance companies, submit claims and follow up, research payer guidelines, write off or adjust account balances, send Assignment for Collection forms to the rendering provider, proceed with collections via Crystal Report and communicate with partnering collection agency for updates on accounts. Receive bankruptcy letters and enter changes into accounts, write off bankruptcies balances, receive patient credit card payments over the phone.
Medical Billing Clerk
Cypress Healthcare Partners
05.2016 - 01.2017
- Distribute lockboxes, correspondence, update patient addresses, post credit card payments and check payments, contact patients to update their account, send out statements, make copies of medical records, file documents and call insurances to verify payments received on patient accounts.
Receptionist/Clerk
04.2013 - 07.2016
- Assisted clients with customer service, data entry, answered phones, receiving payments, maintained office neat and clean, scanned and filed documents.
Office Clerk
Ashley's Furniture Homestore
12.2015 - 03.2016
- Answered multi-line phones, data-input, financing, customer service, account receivables, scheduled appointments. Used intercom to communicate with sales representatives and staff.
Sales Associate
Daniels Jewelers
08.2013 - 11.2014
- Customer service, retail, answered phones, assisted customers with human resources, filled out credit applications, organized merchandise in cases, cash handling, collect payments and kept store clean.
Education
No Degree - Psychology
Hartnell College
Salinas, CA05.2014
High school diploma or GED -
Diploma - Health Information and Patient Services
Central Coast College
Salinas, CA03.2010
Professional Certificates - Project Management
Coursera
Mountain View, CA07-2025
Skills
- Bilingual - English/Spanish
- CPR Certified (Level B)
- Meditech (EHR)
- Epic (EHR)
- Microsoft Suite
- Google Docs
Certification
- Medical Billing/Coding
- Medical Billing Certification
- Medical Coding Certification
Additional Information
- Medical Coding (ICD-9, CPT-IV)
- Ten-Key by Touch
- Knowledge of HIPPA/HICFA
Timeline
Payment Poster
Cypress Health Care Partners
01.2019 - 04.2020
Medical Biller/Collector
Cypress Healthcare Partners
01.2017 - 04.2019
Medical Billing Clerk
Cypress Healthcare Partners
05.2016 - 01.2017
Office Clerk
Ashley's Furniture Homestore
12.2015 - 03.2016
Sales Associate
Daniels Jewelers
08.2013 - 11.2014
Receptionist/Clerk
04.2013 - 07.2016
Diploma - Health Information and Patient Services
Central Coast College
No Degree - Psychology
Hartnell College
High school diploma or GED -
Professional Certificates - Project Management
Coursera
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