Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Solange Navarro

Queens

Summary

Dynamic and dedicated professional with extensive experience in hospitality. Proven ability to excel in high-pressure environments while delivering exceptional customer service. Strong multitasking and cash handling skills, complemented by a keen attention to detail and effective team collaboration, ensuring memorable guest experiences.

Overview

3
3
years of professional experience

Work History

Waitress

New York Luncheonette
05.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Server

Kausa Restaurant
12.2023 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Laly's Restaurant
06.2023 - 11.2023
  • Greeted new customers, discussed specials, and took drink orders.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Set the tables in the right way
  • Assist the waiters
  • Make coffee
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Front Desk Receptionist

Holiday Inn
10.2022 - 04.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.

Education

Bachelor of International Business Economics - Business Administration

UNVERSIDAD PRIVADA DE TACNA
PERU
12-2019

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Listening skills
  • Cash handling
  • Data entry

Languages

English
Native or Bilingual

Timeline

Waitress

New York Luncheonette
05.2024 - Current

Server

Kausa Restaurant
12.2023 - 05.2024

Server

Laly's Restaurant
06.2023 - 11.2023

Front Desk Receptionist

Holiday Inn
10.2022 - 04.2023

Bachelor of International Business Economics - Business Administration

UNVERSIDAD PRIVADA DE TACNA

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