Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Mayra Anaya Beltran

Sonoma,CA

Summary

Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.

Overview

8
8
years of professional experience

Work History

Professional Hostess

Wine Yacht
Napa
01.2024 - 09.2024
  • Planned and completed group projects, working smoothly with others.
  • Provided excellent customer service to ensure guest satisfaction.
  • Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Took beverage orders and served drinks during peak meal times.

Delivery Driver, Barista

Basque Boulangerie Caffee
Sonoma, CA
11.2023 - 09.2024
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.

Server/Bartender/Hostess/Food Runner

Oso Sonoma
Sonoma, CA
06.2016 - 11.2023
  • Greeted guests warmly upon arrival, seating them promptly.
  • Maintained a clean and organized dining area.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Provided excellent customer service by addressing customer needs promptly.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Processed payments accurately and efficiently with POS system.
  • Provided drink suggestions to customers based on their preferences.

Education

High School Diploma -

Sonoma Valley High School
Sonoma, CA
06-2009

Some College (No Degree) - Massage Therapy

Santa Rosa Junior College
Santa Rosa, CA

Skills

  • Food Running
  • Reservations Management
  • Customer Service
  • Wine Pairings
  • Cleaning and sanitation
  • Table setting arrangements
  • Greeting guests
  • Takeout order processing
  • Table Bussing
  • Effective Multitasking
  • High-volume dining
  • Safe Food Handling
  • Menu Memorization
  • Dining customer service
  • Beverage Preparation
  • Food station setup
  • Food safety understanding

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Professional Hostess

Wine Yacht
01.2024 - 09.2024

Delivery Driver, Barista

Basque Boulangerie Caffee
11.2023 - 09.2024

Server/Bartender/Hostess/Food Runner

Oso Sonoma
06.2016 - 11.2023

High School Diploma -

Sonoma Valley High School

Some College (No Degree) - Massage Therapy

Santa Rosa Junior College

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Mayra Anaya Beltran