Highly-motivated employee with strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
DSS
Downey Post Acute
Downey, California
11.2022 - Current
Elevated client contentment with effective and amiable support
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Partnered with coworkers from various departments for problem resolution and goal accomplishment
Coordinated efforts across functions to reach milestones
Prioritized tasks to meet service goals efficiently
Coordinated effectively with staff to ensure timely project delivery.
Consistently participated in advanced training programs
Maintained high standard of client engagement across communication channels
Utilized people skills to initiate conversations with customers
DSS
Santa Teresita Manor
Duarte, California
08.2021 - 01.2023
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked with cross-functional teams to achieve goals.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Achieved cost-savings by developing functional solutions to problems.
Dietary Supervisor/ CDM
Eastland Subacute Care Center
El Monte, CA
10.2020 - 06.2021
Conducted interviews for dietary personnel
Ensured standardized production practices were followed
Consulted with residents during admission to assess their satisfaction and preferences
Purchased food supplies for department according to budget limitations
Worked and consulted with dietitians to plan menus appropriate for patient needs
Completed assessments promptly as required
Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning
Contributed to sessions addressing care strategies and weight changes
Dietary Supervisor/CDM
Arbor Glen Care Center
Glendora, CA
09.2018 - 09.2020
Interviewed, hired and trained dietary personnel to provide optimal service
Monitored production to check safety, standardized production and appropriate portioning
Visited with residents upon admission and as needed to inquire about satisfaction, quality and personal preferences
Purchased food supplies for department according to budget limitations
Worked and consulted with dietitians to plan menus appropriate for patient needs
Assessed and documented on a timely manner accordingly for initial, quarterlies and annual assessments
Attended meetings including care planned meetings and weight variance meetings
Planned and coordinated with Activity Director special events for residents and/or staff
Dietary Supervisor
Mesa Glenn Care Center/ San Fernando Post Acute
Glendora, CA
06.2014 - 07.2018
Interviewed, hired and trained dietary personnel to provide optimal service
Monitored production to check safety, standardized production and appropriate portioning
Visited with residents upon admission and as needed to inquire about satisfaction, quality and personal preferences
Purchased food supplies for department according to budget limitations
Worked and consulted with dietitians to plan menus appropriate for patient needs
Assessed and documented on a timely manner accordingly for initial, quarterlies and annual assessments
Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning
Attended meetings including care planned meetings and weight variance meetings
Planned and coordinated with Activity Director special events for residents and/or staff
Certified Nursing Assistant at Vacaville Ranch Post Acute/Orchard Post AcuteCertified Nursing Assistant at Vacaville Ranch Post Acute/Orchard Post Acute