Mayra Caballero
Louisville,KY
Overview
2
2
Languages
5
5
years of professional experience
Work History
Cleaner
Self Employed Services
Louisville, KY
08.2022 - Current
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Polished furniture to remove dust and dirt buildup.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Washed windows both inside and outside of the facility.
- Scrubbed walls to remove scuff marks or stains.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Replaced air filters on heating and ventilation systems as needed.
- Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
- Inspected rooms for cleanliness prior to guest arrival.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Transported trash and hazardous waste to appropriate disposal area.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Leasing Agent
Brookside Property Services
Louisville, KY
04.2022 - 08.2023
- Inspected vacant units and ensured they were ready for showings.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Advertised available properties through various outlets such as newspapers and online listings sites.
- Negotiated rental agreements with potential tenants.
- Processed applications by conducting background checks and verifying references.
- Collected security deposits from new tenants.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
- Prepared monthly financial reports for management review.
- Provided customer service to existing tenants by responding to inquiries promptly.
- Developed marketing strategies to attract new tenants.
- Managed multiple projects simultaneously while meeting deadlines.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Contacted and followed up with tenants on renewal notices.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
Warehouse Worker
Amazon
Louisville, KY
11.2021 - 03.2022
- Maintained stock levels in accordance with company policies.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Recognized defective material and reported issues to management.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Used scanners to track parcel information, condition or receipt.
Education
High School Diploma -
Fairdale High School
Fairdale, KY05.2021
Some College (No Degree) - Associate in Sonography
Jefferson Community And Technical College
Louisville, KYSkills
- Housekeeping
- Crew Management
- Exceptional Time Management
- Cleaning and Sanitizing
- Customer Service
- Interior and Exterior Cleaning
- Complaint Resolution
- Scheduling
- Menu Memorization
- Service Quality
- Money Handling
- Customer Experience Management
- Conflict Management
- Upselling and Cross-Selling
- Food Running
- Supply Restocking
- Sales Expertise
Languages
English
Professional
Spanish
Professional
Timeline
Cleaner
Self Employed Services
08.2022 - Current
Leasing Agent
Brookside Property Services
04.2022 - 08.2023
Warehouse Worker
Amazon
11.2021 - 03.2022
Some College (No Degree) - Associate in Sonography
Jefferson Community And Technical College
High School Diploma -
Fairdale High School