Mayra Cabrera Contreras
Denver,CO
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Clara Corporation McDonald's Restaurants
05.2021 - Current
- Support the efficient operation of Clara Corporation back office and aids the Office Manager, by completing general office duties and clerical tasks
- Primary point-of-contact for incoming visitors and phone calls to the office
- Carries out clerical duties such as filing, typing, copying, scanning, organizing, etc
- Models polite and effective communication in person and via phone, email, text, mail, and messenger
- Maintains supplies and inventories
- Routes requests from employees, Staff or restaurant managers
- Coordinates with third-party vendors for office-related service and repairs
- Carries out light cleaning, organization and light maintenance tasks such as taking out trash, wiping down surfaces, emptying receptacles, etc
- Assists with customer complaints and correspondents as needed
- Maintains tracking of customer complaints
- Completes mailing, shipping, and receiving
- Assist with new- orientation and onboarding
- Assists with processing of insurance claims
- Creates forms, templates, and tracking ledgers for use within the organization
- Process projects for the organization ( business meetings, presentations, etc.)
- Assists in drafting and printing LSM and other printed materials for the restaurants
Office Manager
TigerPOS Point of Sales Solutions
08.2019 - 05.2021
- Answer phones and route calls to specific people
- Answer inquiries about company
- Greet visitors warmly and make sure they are comfortable
- Schedule meetings and conference rooms
- Ensure reception area is tidy
- Coordinate mail flow in and out of office
- Arrange appointments
- Send email and faxes
- Collect and distribute parcels and other mail
- Perform basic bookkeeping, filing, and clerical duties
- Take and relay messages
- Update appointment calendars
- Schedule follow-up appointments
Administrative Assistant/Receptionist
HOPE Online Learning Academy Co-Op
08.2018 - 08.2019
- Answers main HOPE office telephone line; receives and routes messages accurately and professionally; responds to inquiries by phone and email; greets visitors with a smile and positivity!
- General office maintenance; start-up and end of day duties - lights, doors locked/unlocked
- Light kitchen duties throughout the day such as making coffee, tea, stocking supplies, clean up, oversight of guest bathrooms; monitoring and directing incoming faxes; routing and processing incoming and outgoing mail; etc
- Effectively operates all office machines and equipment including, but not limited to, computers, printers, copiers, fax machine and postage meter
- Provide administrative support to the Human Resources Department, including maintenance of personnel files and compliance documentation; assistance with annual open enrollment and hiring processes; perform employee verifications when requested by external sources
- Serves as translator (Spanish to English) for staff when parent questions or student related situations arise
- Assists with special projects, social media platforms and other duties as needed
Shift Manager
Taco Bell
11.2017 - 07.2018
- Exceeding the guests' expectations
- Supervising all financial aspects of food cost and labor targets
- Preparing and following labor schedules and product projections
- Training and motivating team members
- Preparation of products and maintaining quality to meet brand standards
- Monitoring all service equipment
Education
Bachelor of Arts - Journalism
Metropolitan State University of Denver
Denver, CO05-2019
Associate of Arts - Journalism
Community College of Denver
Denver, CO12-2016
High School Diploma -
Escuela Tlatelolco
Denver06-2014
Skills
- Customer service
- Microsoft Office Suite
- Office management
- Human Resources
- Receptionist
- Administrative Assistant
- Outlook
- Quickbooks
- Translation
- Accounts Receivable
- Social Media management
- Payroll Management
- Employee Orientation
Certification
Certificate of Journalism/Mass Media
-Community College of Denver (Aug 2013 - Dec 2016)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Clara Corporation McDonald's Restaurants
05.2021 - Current
Office Manager
TigerPOS Point of Sales Solutions
08.2019 - 05.2021
Administrative Assistant/Receptionist
HOPE Online Learning Academy Co-Op
08.2018 - 08.2019
Shift Manager
Taco Bell
11.2017 - 07.2018
Certificate of Journalism/Mass Media
-Community College of Denver (Aug 2013 - Dec 2016)
Bachelor of Arts - Journalism
Metropolitan State University of Denver
Associate of Arts - Journalism
Community College of Denver
High School Diploma -
Escuela Tlatelolco
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