Mayra Carranza Alvarado
Eugene,OR
Summary
Resourceful Assistant Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Supervisor Assistant, Lead Shipping Specialist
Spirit Leatherworks, LLC
Eugene, OR
11.2023 - 05.2025
- Assisted in overseeing daily warehouse operations, ensuring efficient and timely completion of tasks
- Supervised a team of 4-7 warehouse associates, providing guidance and support to optimize productivity
- Implemented new inventory management system, resulting in 90% reduction in stock discrepancies
- Trained new hires on warehouse procedures, equipment operation, and safety guidelines
- Monitored inventory levels and initiated replenishment orders to maintain optimal stock levels
- Utilized warehouse management software to track shipments, manage inventory accuracy, and generate reports
- Conducted regular audits to ensure compliance with company policies and procedures
- Improved order fulfillment process by implementing streamlined picking strategies, reducing average processing time by 60%
- Resolved customer inquiries regarding product availability, delivery status, and order discrepancies in a timely manner
- Maintained cleanliness and organization of the warehouse facility according to industry standards
- Collaborated with vendors for timely receipt of goods while maintaining accurate records of incoming shipments
- Developed training materials for standard operating procedures (SOPs) related to warehousing activities
- Implemented quality control measures to minimize errors during receiving, storage, and shipping processes
- Optimized space utilization within the warehouse through effective layout planning
- Managed returns process including inspection of returned items for damage or defects
- Identified areas for process improvement within the warehouse operations workflow
- Served as a liaison between upper management and frontline staff regarding operational updates.
- Managed the receiving process, including inspection, verification, and documentation of incoming shipments
- Coordinated with cross-functional teams to resolve order fulfillment issues in a timely manner
- Mentored and coached team members to enhance their skills and improve overall performance
- Conducted regular meetings to communicate goals, expectations, and updates to the warehouse team
- Increased order accuracy by % through implementation of barcode scanning technology
- Reduced shipping errors by 90% through improved quality control measures
- Maintained accurate records of all inbound/outbound shipments using electronic tracking systems
- Assisted in conducting physical inventories as part of cycle counting process
Receiving Associate
Spirit Leatherworks, LLC
Eugene, OR
07.2011 - 01.2014
- Received and inspected incoming shipments, verifying accuracy of contents and ensuring proper documentation
- Efficiently organized and stocked inventory shelves, maintaining accurate records of stock levels
- Collaborated with purchasing department to resolve any discrepancies or issues with received items
- Utilized computer systems to track inventory levels, generate reports, and update stock records
- Maintained a clean and organized receiving area, adhering to safety guidelines at all times
- Assisted in the development and implementation of standard operating procedures for the receiving department
- Coordinated with warehouse team to prioritize incoming shipments based on urgency and demand
- Performed regular cycle counts and physical inventories to identify any discrepancies or variances in stock levels
- Collaborated with vendors to resolve shipping errors or delays, ensuring timely delivery of goods
- Implemented barcode scanning system for efficient tracking of received items within the warehouse
- Managed returns process by inspecting returned merchandise for damage or defects before processing refunds or exchanges
- Worked closely with customer service team to address customer inquiries regarding returns or damaged products
- Identified opportunities for process improvement within the receiving department, resulting in increased efficiency
- Maintained accurate records of all received items including serial numbers, lot numbers, expiration dates etc
- Collaborated cross-functionally with other departments such as purchasing, logistics, and quality assurance
- Resolved invoice discrepancies related to received items through effective communication with accounts payable team
- Safely operated material handling equipment such as forklifts and pallet jacks to move and store received items
- Participated in regular meetings with warehouse team to discuss receiving goals, challenges, and process improvements
- Maintained a high level of attention to detail when inspecting incoming shipments for damage or defects
- Collaborated with shipping department to coordinate outbound shipments based on available stock levels
- Implemented safety protocols within the receiving area to prevent accidents or injuries
- Tracked return merchandise authorizations (RMAs) for accurate processing of returns from customers or vendors
- Coordinated with finance department for proper recording of received goods into accounting systems
- Provided support during physical inventories by accurately counting and documenting received items
Education
Phlebotomy - Certification
NW school of phlebotomy
Eugene, ORHigh school diploma -
Springfield High School
Springfield, ORSkills
- Customer service
- Materials handling
- Microsoft Excel
- Management
- Team management
- Warehouse experience
- Organizational skills
- Warehouse supervisor experience
- Shipping & receiving
- Communication skills
- Time management
- Computer skills
- Leadership
- Supervising experience
Certification
Driver's License
Languages
- Spanish, Fluent
- English, Fluent
Timeline
Supervisor Assistant, Lead Shipping Specialist
Spirit Leatherworks, LLC
11.2023 - 05.2025
Receiving Associate
Spirit Leatherworks, LLC
07.2011 - 01.2014
Phlebotomy - Certification
NW school of phlebotomy
High school diploma -
Springfield High School