Mayra Castillo
Oxnard,CA
Summary
Understanding clients needs to improve production by learning new skills in the workforce. Goal oriented with a need to keep learning. Aseptic qualified to understand monitoring and cleanliness of how a product is made. Joined new meetings like EHS to continue learning
Overview
14
14
years of professional experience
Work History
Manufacturing Associate
Takeda Pharmaceuticals
09.2022 - Current
- Made sure that products were produced on time and are of good quality while in filling.
- Followed safety protocols by using approved PPE to foster safe working place
- Organized work to meet demanding production goals.
- Maintained production targets with consistent attention to detail
- Aseptic gown qualified
- Participated in regular team meetings to discuss progress, address challenges, and align on strategies for achieving production goals.
- Utilized hand tools and machinery to safely complete tasks
- Was apart of EHS meetings while keeping the teams informed on safety topics of the month
- Upheld clean and organized workspaces to promote efficiency and minimize the risk of accidents or contamination.
- Collaborated with team members to meet production deadlines.
- Recorded and tracked daily production data for management reporting when doing document issuance
- Monitored and adjusted machine settings for optimal production output.
- Demonstrated versatility adaptability taking different roles responsibilities assigned including machine operator, quality documentation, being part of filling and or formulation
- Maintained accurate production records for analysis purposes, ensuring traceability of products throughout the entire manufacturing process.
- Organized documentation for easy finding
- Minimized equipment downtime by performing routine maintenance tasks and timely reporting any malfunctions to supervisors.
- Created work orders for machinery, calibration, etc
- Became a trainer and trained new employees on manufacturing protocols and safety guidelines, enhancing team capability.
- Updated production logs with detailed accuracy, facilitating effective tracking and analysis by redlining documents
- Assisted in development of new products
- Optimized inventory management, ensuring timely availability of necessary materials daily
- Addressed and resolved equipment malfunctions quickly, minimizing production delays.
Personal Service Representative
Clínicas Del Camino Real
12.2019 - 01.2022
- Enhanced patient satisfaction by addressing and resolving issues in a timely manner.
- Maintained detailed records on all interactions with clients, allowing for personalized follow-ups.
- Provided exceptional service by actively listening to client needs and offering solutions.
- Entrusted to handle confidential and sensitive situations.
- Participated in team meetings and staff training sessions.
- Provided emotional support and companionship to patients.
- Coordinated appointments with medical professionals.
- Instructed patients on how to take their medication.
Assistant Manager
Walmart
10.2011 - 09.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Education
None - Child Development
Ventura College
Ventura, CANA - General
Pacifica High School
Oxnard, CA06.2011
Skills
- Assembly line experience
- Adaptable learner
- Machine operation
- Attention to detail
- Teamwork and communication
- Material handling
- Strong work ethic
- Punctual and reliable
- Computer skills- excel/smartsheet/JDE/Citrix//Discoverant/
- Positive attitude
- Worksite safety
- Pallet jacks
- Quality assurance standards
- Production documentation
- Hand-held scanners
- Assembly line operations
- Work order review
- Inventory and stocking
- Equipment operation
- Equipment setup
- Production deadline management
- Workstation equipment monitoring
- Health and safety regulations
- Incident reporting
- Language fluency- Spanish and English
- Teamwork
- Problem-solving
- Multitasking
Timeline
Manufacturing Associate
Takeda Pharmaceuticals
09.2022 - Current
Personal Service Representative
Clínicas Del Camino Real
12.2019 - 01.2022
Assistant Manager
Walmart
10.2011 - 09.2019
None - Child Development
Ventura College
NA - General
Pacifica High School